Porsche Mobile Charger Connect
9Y0.012.003.A-ROW
01_BA_Umschlag_row.fm Page 0
US
Porsche Mobile Charger
Operating Manual .................................1
FC
Porsche Mobile Charger
Manuel technique.............................. 19
ESM
Porsche Mobile Charger
Manual de instrucciones ..................38
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Porsche Mobile Charger
Manual de operação ..........................57
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Porsche Mobile Charger
Kullanım Kılavuzu ............................. 78
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Porsche Mobile Charger
Руководство по эксплуатации.... 98
UK
Porsche Mobile Charger
Посібник з експлуатації .............. 119
VIE
Porsche Mobile Charger
Hướng dẫn vận hành.............. 140
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Porsche Mobile Charger
.................................. 160
AR
Porsche Mobile Charger
.................................... 179
JPN
Porsche Mobile Charger
.................................... 199
KOR
Porsche Mobile Charger
.................................... 217
CHS
Porsche Mobile Charger
......................................... 236
CHT
Porsche Mobile Charger
......................................... 254
THA
Porsche Mobile Charger
.................................. 272
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9Y0.012.003.A-ROW.book Page 1
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Contents
English USA
Safety Instructions ........................................................3
Grounding Instructions .................................................... 4
Intended Purpose ...........................................................4
Key to Pictograms .........................................................5
Items Supplied ................................................................5
Access Data......................................................................... 6
Operating Instructions ..................................................6
Vehicle Charge Ports and Vehicle Plugs ...................7
Selecting a Supply Cable ..............................................7
Supply Cables for Industrial Electrical Outlets.......... 7
Supply Cables for Domestic Electrical Outlets ......... 7
Changing Supply Cables and Vehicle Cables ...........8
Disconnecting Cables....................................................... 8
Securing Cables ................................................................. 9
Control Unit .....................................................................9
Display .................................................................................. 9
Getting Started ............................................................ 10
Language and Country...................................................10
Data Transmission...........................................................10
Software Updates............................................................10
Selecting a Network........................................................11
User Profiles (Pairing Porsche ID)...............................11
Connect Energy Manager..............................................11
Hotspot...............................................................................11
Adapt Charging Current.................................................11
Device Protection............................................................12
Finishing the Setup Process.........................................12
Web Application ..........................................................12
Opening the Web Application via the Hotspot........12
Opening the Web Application via WiFi......................12
Charging .......................................................................12
Vehicle Charge Port........................................................12
Starting Charging............................................................ 12
Pausing Charging............................................................13
Stopping Charging.......................................................... 13
Charging Current Limiting ........................................13
Charging Times ...........................................................13
Malfunctions ................................................................13
Moving and Storage Instructions ............................ 15
Transport ........................................................................... 15
Basic Wall Mount ........................................................15
Attaching the Control Unit to
the Basic Wall Mount.....................................................15
Charging Dock .............................................................15
Opening the Charging Dock .........................................15
Closing the Charging Dock...........................................15
Locking the Charging Dock .......................................... 15
Unlocking the Charging Dock...................................... 15
Attaching the Control Unit to
the Charging Dock .......................................................... 16
Removing the Control Unit from
the Charging Dock .......................................................... 16
Cleaning ........................................................................16
Disposal ........................................................................ 16
Further Information .................................................... 16
Data Protection Notice ..............................................17
Technical Data .............................................................17
Index .............................................................................. 18
9Y0.012.003.A-ROW.book Page 1
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Dr. Ing. h.c. F. Porsche AG is the owner of numerous
trademarks, both registered and unregistered,
including without limitation the Porsche Crest®,
Porsche®, Boxster®, Carrera®, Cayenne®, Cayman®,
Macan®, Panamera®, Spyder®, Tiptronic®, VarioCam®,
PCM®, PDK®, 911®, 718®, RS®, 4S®, 918 Spyder®,
FOUR, UNCOMPROMISED®, and the model numbers
and the distinctive shapes of the Porsche
automobiles such as, the federally registered 911
and Boxster automobiles. The third party trademarks
contained herein are the properties of their
respective owners. All text, images, and other
content in this publication are protected by
copyright. No part of this publication may be
reproduced in any form or by any means without prior
written permission of Porsche Cars North America,
Inc. Some vehicles may be shown with non-U.S.
equipment. Porsche recommends seat belt usage
and observance of traffic laws at all times.
© 2019 Porsche Cars North America, Inc.
Operating instructions
Due to different requirements in various countries,
the information in the thumb index tabs of this
manual will be different. To ensure that you are
reading the thumb index tab that applies to your
country, compare the article number of the charger
shown in the “Technical Data” section with the article
number on the identification plate on the charger.
Further instructions
For information on fitting the basic wall mount,
the charging dock and for the electrical installation
of the Porsche charger, please refer to the
Installation Manual.
Suggestions
Do you have any questions, suggestions or ideas
regarding your vehicle or this manual?
Please contact us:
1-800-PORSCHE
Equipment
Because Porsche vehicles undergo continuous
development, equipment and specifications may not
be as illustrated or described in this manual. Items of
equipment are sometimes optional or vary depending
on the country in which the vehicle is sold.
For information on retrofitting options, please
contact an authorized Porsche dealer. Porsche
recommends an authorized Porsche dealer,
as they have trained technicians and
the necessary parts and tools.
Owing to the different legal requirements in
individual countries, the equipment in your vehicle
may vary from that described in this Owner’s Manual.
If your Porsche is fitted with any equipment not
described in this manual, your authorized Porsche
dealer will be glad to provide information regarding
correct operation and care of the items concerned.
Warnings and symbols
Different types of warnings and symbols are used
in this manual.
b Prerequisites that must be met in order to use
a function.
e Instructions that must be followed.
1. Instructions are numbered in cases where
a sequence of steps must be followed.
f Indicates where you can find more information
on a topic.
Item number Time of printing
9Y
0.012.003.A-ROW 05/2020
DANGER
Serious injury or death
Failure to observe warnings in the "Danger" category
will result in serious injury or death.
WARNING
Possible serious injury
or death
Failure to observe warnings in the "Warning"
category can result in serious injury or death.
CAUTION
Possible moderate
or minor injury
Failure to observe warnings in the "Caution" category
can result in moderate or minor injuries.
NOTICE
Failure to observe warnings in the “Notice” category
can result in damage.
Information
Additional information is indicated using the word
"Information".
9Y0.012.003.A-ROW.book Page 2
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Safety Instructions
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Safety Instructions
NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation. This equipment generates,
uses and can radiate radio frequency energy and,
DANGER
Electric shock, short
circuit, fire, explosion
Use of a damaged or incorrect charger and a
damaged or incorrect electrical socket, improper use
of the charger or failure to observe the safety
instructions can cause short circuits, electric shocks,
explosions, fires or burns.
e Only use accessories, e.g. supply and vehicle
cables, that have been approved and supplied
by Porsche.
e Do not use a damaged and/or soiled charger.
Check the cable and plug connection for damage
and soiling before use.
e Only connect the charger to properly installed and
undamaged electrical sockets and fault-free
electrical installations.
e Do not use extension cables, cable reels, multiple
sockets or (travel) adapters.
e Disconnect the charger from the power grid
during thunderstorms.
e Do not modify or repair any of the electrical
components.
e Only get experts to correct faults and carry
out repairs on the charger.
DANGER
Electric shock, fire
Incorrectly installed electrical sockets can cause
electric shock or fire when the high-voltage battery is
charged using the vehicle charge port.
e Power supply testing and installation and initial
operation of the electrical socket for the charger
may only be carried out by a qualified electrician.
The qualified electrician is fully responsible for
compliance with the relevant standards and
regulations. Porsche recommends that you
use a certified Porsche service partner.
e The charger should only be operated in properly
earthed power supply systems. Operation in non-
earthed systems (e.g. IT networks) is not possible.
e The cross-section of the power cable for the
electrical socket is defined in accordance with the
wire length and the locally applicable regulations
and standards.
e To ensure uninterrupted charging, we
recommend that you only use electrical sockets
that are connected via a separately fused electric
circuit for charging.
e The charger is designed for use in the private and
semi-public sector, e.g. on private property or in
company parking lots.
e Unauthorized persons (e.g. playing children) or
animals must not have access to the charger or
the vehicle during unsupervised charging.
e Please read the safety instructions in the
Installation Instructions and the Owner’s Manual.
DANGER
Electric shock, fire
Incorrect handling of the plug contacts can lead to
electric shock or fire.
e Do not touch the contacts on the vehicle charge
port and charger.
e Do not insert any objects into the vehicle charge
port or charger.
e Protect electrical sockets and plug connections
against moisture, water and other liquids.
WARNING
Flammable or explosive
vapors
Components of the charger can cause sparks and
ignite flammable or explosive vapors.
e To reduce the risk of explosion, particularly in
garages, make sure that the control unit is
located at least 19.7 in. (50 cm) above the floor
during charging.
e Do not install the charger in potentially explosive
areas.
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Intended Purpose
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if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee
that interference will not occur in a particular
installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment
and receiver.
– Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
– Consult the dealer or an experienced radio/TV
technician for help.
Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to
operate the equipment under FCC rules.
To comply with FCC RF exposure compliance
requirements, the device must be installed to provide
a separation distance of at least 20 cm from all
persons.
Observe the following instructions and
recommendations in order to ensure uninterrupted
charging with the charger:
– When installing the new electrical socket, select
an industrial electrical outlet with the highest
possible power available (adapted to the domestic
electrical installation) and have it commissioned
by a qualified electrician. Porsche recommends
that you use a certified Porsche service partner.
– Where technically possible and legally
permissible, the electrical installation must be
dimensioned in such a way that the maximum
nominal power of the electrical socket used is
available for charging the vehicle.
– Before installation, check that the necessary
power for charging a vehicle can be continuously
provided by the currently available domestic
installation. Protect the domestic installation with
an energy management system, if necessary.
– If you are unsure about the electrical domestic
installation, have it checked by a qualified
electrician. Porsche recommends that you use a
certified Porsche service partner.
– If you intend to use the charger with a
photovoltaic system, contact an authorized
Porsche dealer.
– In order to fully exploit the performance of the
charger and to ensure fast vehicle charging, use
either NEMA electrical sockets with the highest
possible current rating appropriate for the power
plug or industrial electrical outlets according
to IEC 60309.
– When charging the high-voltage battery via the
domestic electrical outlet/industrial electrical
outlet, the electrical installation may be loaded to
its maximum capacity. Porsche recommends that
you have the electrical installations used for
charging checked regularly by a qualified
electrician. Ask a qualified electrician which
inspection intervals are appropriate for your
installation. Porsche recommends that you use a
certified Porsche service partner.
– On delivery, the charging current is automatically
limited to prevent overheating of the electrical
installation. Get a qualified electrician to
commission the charger and set the charging
current limit as required for the domestic
installation.
f Please see chapter "Charging Current
Limiting" on page 13.
Grounding Instructions
Charger must be grounded.
If it should malfunction or break down, grounding
provides a path of least resistance for electric current
to reduce the risk of electric shock.
The charger is equipped with a cord having an
equipment grounding conductor and a grounding
plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
Intended Purpose
Charger with integrated control and protection for
mode 2 charging for vehicles with high-voltage
battery that meet the generally applicable standards
and directives for electric vehicles.
e Always use the appropriate device version for the
regional power grid.
f Please see chapter "Technical Data" on
page 17.
The charger may only be used as a combined unit
consisting of supply cable, control unit and vehicle
cable.
WARNING
Electric shock, short
circuit
Improper connection of the equipment-grounding
conductor may result in a risk of electric shock.
e Check with a qualified electrician or serviceman if
you are in doubt as to whether the product is
properly grounded.
e Do not modify the plug provided with the product
- if it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
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Key to Pictograms
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Key to Pictograms
Depending on the country, various pictograms may
be attached to the charger.
Items Supplied
Fig. 1: Items supplied
Operate the charger within a
temperature range from –22 °F
(–30 °C) to +122 °F (+50 °C).
The charger should not be
operated at altitudes of more than
16,404 ft. (5,000 m) above sea
level.
The charger is equipped with
a non-switched ground lead.
The charger is equipped with
a switched ground lead.
Dispose of the charger in
compliance with all applicable
disposal regulations.
Do not use extension cables or
cable reels.
Do not use (travel) adapters.
Do not use multi-outlet power
strips.
Do not use chargers with
faulty electronics or connecting
lines.
Risk of electric shock due to
improper use.
Observe the operating instructions
provided, particularly the warnings
and safety instructions.
The surface of the charger can
become very hot.
Do not operate the charger in
non-earthed power grids
(e.g. IT networks). Only operate
the charger in earthed power grids.
The charger requires an alternating
current power supply.
Only operate the charger in single-
phase networks.
A Supply cable (pluggable to control unit)
B Power plug for connecting to the power grid
C Control unit
D Vehicle plug (connector plug for the vehicle)
E Vehicle cable (country-specific: either removable
or secured to the control unit)
F
Letter containing access data
Information
Optional components: Various wall mounts are
available for the charger in the different countries,
e.g. the basic wall mount or the charging dock.
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Operating Instructions
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Access Data
A letter containing access data, which contains all
the data you need for the charger and the web
application, is supplied with your device.
e Keep the letter containing access data in a safe
place.
The letter containing access data contains the
following data:
PIN and PUK
The PIN and PUK are used for unlocking the charger.
e If you lose or forget a PIN you set yourself, unlock
the charger by entering the PUK and set a new
PIN.
e If you lose or forget the PUK, contact your
authorized Porsche dealer.
Password for web application
The password is used for logging into the web
application.
When using the initial password:
e If you lose or forget the initial password, contact
your authorized Porsche dealer.
When using a password you set yourself:
e If you lose or forget a password you set yourself,
reset the charger to factory settings and thereby
re-activate the initial password (S
ETTINGS >
F
ACTORY SETTINGS).
Serial number of the charger
The serial number of the charger can be found in the
following places:
– In the letter containing access data after the
designation “Serial Number“
– On the identification plate (on the back of the
control unit) after the abbreviation “SN“
–On the charger: S
ETTINGS > INFORMATION
– In the web application: SETTINGS > MAINTENANCE >
D
EVICE INFORMATION
Porsche ID
When the charger is paired to your Porsche ID,
information about the charger and the charging
processes can be displayed in My Porsche and
in the Porsche Connect app.
If you will no longer be using the charger, e.g. if you
sell it:
1. Unpair the charger from your Porsche ID
(S
ETTINGS > USER PROFILES).
2. Reset the charger to factory settings
(S
ETTINGS > FACTORY SETTINGS).
Operating Instructions
In some countries, the relevant authorities must be
notified when you connect electric vehicle charging
equipment.
e Check obligation to notify the authorities and
legal requirements for operation before
connecting charging equipment.
Information
If you lose the access data that is valid upon delivery
of your device, e.g. the preset PIN and the initial
password, please contact your authorized Porsche
dealer.
– Have the serial number of the charger ready.
f Please see chapter "Serial number of the
charger" on page 6.
Designation Meaning
Serial Number Serial number of the charger
Wi-Fi MAC MAC address of WiFi interface
GRID MAC
MAC address of domestic PLC
interface
Vehicle MAC
MAC address of vehicle PLC
interface
Wi-Fi SSID
–SSID WiFi access point
–Host name
Wi-Fi PSK Network key
Password
Home user
Initial password for Home user
web application
Password
Customer
service
Initial password for Customer
service web application
PIN Personal ID number
PUK Personal unlocking key
Information
The security field contains the necessary access
codes (PIN and PUK). This field has special ink
covering these codes.
The codes are only visible when this field is
dampened in running water.
Do not rub or scratch the field while dampening it,
as the codes could also be damaged.
NOTICE
Damage to the charger
e Always place the charger on a solid surface when
charging.
e Porsche recommends that you use the charger in
the basic wall mount or in the charging dock.
e Do not immerse or submerge the charger in water.
e Protect the charger from snow and ice.
e Handle the charger with care and protect it from
potential damage due to being driven over,
dropped, pulled, bent or crushed.
e Do not open the charger housing.
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Vehicle Charge Ports and Vehicle Plugs
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Vehicle Charge Ports and
Vehicle Plugs
Different vehicle charge ports A and vehicle plugs B
are available depending on country-specific vehicle
equipment.
Selecting a Supply Cable
For regular charging with optimum charge speed, use
only the supply cables listed below. The maximum
achievable charging power is up to 9.6 kW
(depending on device variant, power grid/domestic
connection and on-board charger).
When driving abroad, always carry the appropriate
supply cable for the country you are visiting with you.
The vehicle cable can be 8.2 or 24.6 ft. (2.5 or
7.5 meters) long, depending on the situation.
The total length of the supply cable, control unit and
vehicle cable is limited in some countries, e.g. to
16.4 ft. (5 m) in Switzerland and to 24.6 ft. (7.5 m)
in Israel and the USA
1)
.
Supply Cables for Industrial
Electrical Outlets
Supply Cables for Domestic
Electrical Outlets
If there is no industrial electrical outlet available, the
supply cables listed below can also be used for
charging at a reduced charging power.
e In some countries, e.g. in Abu Dhabi, Israel,
Singapore and India
2)
, charging using domestic
electrical outlets is prohibited.
NOTICE
Damage to the charger
The charger must only be operated within
a temperature range from -22 °F to +122 °F
(-30 °C to +50 °C).
e To prevent overheating during operation, avoid
continuous exposure of the charger to direct
sunlight. If the charger overheats, charging will be
interrupted automatically until the temperature
has returned to the normal range.
e If the charger is too hot or too cold, let it return
slowly to the operating temperature range and do
not actively cool it down or heat it, e.g. by cooling
it down with cold water or heating it with a
hairdryer.
Connection and plug Standard and designation
IEC 62196-2/
SAE-J1772-2009
Type 1 UL/IEC
1) Time of printing. Further information is available from
your authorized Porsche dealer or your local electricity
supplier.
Electrical
socket
Plug Standard and
designation
NEMA 14-30
NEMA 14-50
NEMA 6-30
NEMA 6-50
IEC 60309-2
CEE 400 V/16 A 6 h
IEC 60309-2
CEE 400 V/32 A 6 h
2) Time of printing. Further information is available from
your authorized Porsche dealer or your local electricity
supplier.
Electrical
socket
Plug Standard and
designation
NEMA 5-15
Type B
Electrical
socket
Plug Standard and
designation
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Changing Supply Cables and Vehicle Cables
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Changing Supply Cables and
Vehicle Cables
Fig. 2: Connections on the control unit
The supply cable A is removed and plugged in at the
top of the control unit.
The vehicle cable B is removed and plugged in at the
bottom of the control unit.
Disconnecting Cables
Fig. 3: Disconnecting cables
b Charging of the high-voltage battery has ended
and the vehicle plug has been removed from the
vehicle charge port.
b The plug has been disconnected from the
electrical socket.
1. Remove screw C using a suitable tool.
2. Lift the lever A.
3. Pull out the plug B until resistance is first felt.
4. Close the lever A.
5. Pull out the plug B fully.
DANGER
Electric shock
Risk of serious or fatal injury from electric shock.
e Before changing the supply cable, always unplug
the supply cable from the electrical socket and
disconnect the vehicle cable from the vehicle
charge port.
e Only change cables in a dry environment.
e Use only cables approved by Porsche.
f Please see chapter "Items Supplied" on
page 5.
f Please see chapter "Selecting a Supply Cable"
on page 7.
In some countries, e.g. in Norway, Italy, Portugal and
Spain
1)
, the supply cable must only be changed by a
qualified electrician. Porsche recommends that you
use a certified Porsche service partner.
1) Time of printing. Further information is available from
your authorized Porsche dealer or your local electricity
supplier.
9Y0.012.003.A-ROW.book Page 8
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Control Unit
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Securing Cables
Fig. 4: Securing cables
b The lever A is closed.
1. Insert the plug B into the control unit until
resistance is first felt.
2. Lift the lever A.
3. Push in the plug B fully.
4. Close the lever A.
5. Secure the plug B to the control unit using
screw C.
Control Unit
Fig. 5: Control unit
The charger can be switched on and off using the
Power button A.
The status LEDs B show the status of the charger.
Communication with the charger takes place via the
display C. It shows information and error messages.
Display
Fig. 6: Charger display
A brightness sensor controls the brightness of the
display. The brightness adjusts automatically to the
ambient lighting conditions.
Status bar
Various symbols can be displayed in the status bar.
Fig. 7: Status bar (sample display)
A Power button
B Status LEDs
C Display
A Status bar
B Information area
C Menu bar
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Getting Started
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The following overview shows the meaning of the
status bar symbols.
Menu bar
Various symbols can be displayed in the menu bar.
The following overview shows the meaning of the
symbols in the menu bar.
.
Operating options
Fig. 8: Operating options
Getting Started
Configure the following settings before starting to
use the charger for the first time.
Language and Country
1. Select a language form the list. Confirm your
selection.
2. Select a country from the list.
3. Confirm the selected language and country.
Data Transmission
e Read and confirm instructions for transmitting
data.
Software Updates
In order to guarantee the full functionality and
reliable operation of the charger, the latest software
must always be installed.
e Select and confirm option for automatic software
update.
On: The charger checks whether software updates
are available and downloads them automatically.
The installation can then be started directly or
postponed to a later time.
Off: The charger checks whether software
updates are available and displays a
corresponding message. The download can then
be started manually.
Once the download is complete, the installation
can then be started directly or postponed to a
later time.
Symbol Meaning
WiFi connection available
Server connection available
Software update downloading
Connection to PLC network available
Hotspot activated
Grounding monitor deactivated
Charger is connected to an energy
manager
A charging profile is activated in the
vehicle. This profile is loaded in
accordance with the settings.
Symbol Meaning
Display information about the current
charging process
Display charging history
Configure settings
A software update is available
A Back
B Up/Down
C Activity
D Details
E Skip
Symbol Meaning
Information
–Options marked S
KIP can be skipped. A setting is
not configured in this case.
– Settings can always be changed on the display
(S
ETTINGS ).
9Y0.012.003.A-ROW.book Page 10
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Getting Started
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If an Internet connection with the charger cannot
be established, software updates can also be
downloaded manually via the web address in the
E-Performance area at https://www.porsche.com
and installed via the web application.
Selecting a Network
Select the option for connecting to a home network.
The option can be skipped with S
KIP. No connection
to a home network is established in this case.
When the charger is connected to an existing home
network, enhanced functions and information will
be available. The connection can be established via
WiFi or a Powerline Communication network
(PLC network).
If there is no home network available, a hotspot can
be set up on the charger.
Connection via WiFi
1. Select the WIFI option.
2. Select the home network from the list of detected
WiFi networks.
3. Enter and confirm the password.
Connection via PLC pairing button
1. Select the PLC PAIRING BUTTON option.
2. Start the connection setup process on the PLC
modem. Confirm by pressing OK on the charger.
Once the setup is connected, confirm with
C
ONNECT.
The connection to the PLC network is established.
If a connection to the PLC network is established,
the symbol will be displayed in the status bar.
Connection via PLC security code
A device on which the control software for the PLC
network is installed must be used for this method.
1. To establish a connection to a PLC network using
the security code, select PLC
SECURITY CODE.
The security code appears on the display.
2. Enter the security code in the relevant menu of
the control software for the PLC network in order
to integrate the charger into the PLC network.
The connection to the PLC network is
established.
If a connection to the PLC network is established, the
symbol will be displayed in the status bar.
User Profiles (Pairing Porsche ID)
When the charger is paired to your Porsche ID,
information about the charger and the charging
processes can be displayed in My Porsche and in the
Porsche Connect app.
To pair the charger with your Porsche ID:
e Call up the website specified on the display on the
charger in the browser on your device and enter
the user code.
– or –
e Scan the QR code displayed on the charger.
You can scan the QR code in the following ways:
– Using the Porsche Connect app (My Account
> Charging cables & devices > Scan QR code).
– Using the camera on your device (iOS® 11 or
higher, different for Android®).
– Using an app for scanning QR codes.
When the charger has been paired successfully,
the Setup assistant moves on to the next step.
Connect Energy Manager
If an energy manager is available, it is possible to
establish a connection to it. The energy manager then
assumes control of the charging process.
e For instructions for connecting, refer to the
operating instructions for the energy manager.
If there is no energy manager available, the vehicle
will be charged at the charging current entered on
the charger (S
ETTINGS > ADJUST CHARGING
CURRENT).
f Please see chapter "Adapt Charging Current" on
page 11.
Hotspot
If it is not possible to integrate into a home network,
the charger can activate a hotspot, thereby
establishing a connection to the web application on
the charger.
e To activate a hotspot, click on A
CTIVATE HOTSPOT.
Once a hotspot has been activated, the symbol
will appear in the status bar.
Adapt Charging Current
The maximum permitted charging current for the
charger can be set here if there is no energy manager
available in the home network.
The displayed maximum value is determined by the
types of cable that are connected.
e Set the charging current to the maximum value
available in the power grid used for the charger.
Use P
LUS and MINUS to do this.
f Please see chapter "Charging Current Limiting"
on page 13.
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Web Application
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Device Protection
To prevent an unauthorized vehicle from being
connected to the charger, a PIN prompt can be
configured.
1. To activate the PIN prompt, select O
N.
2. Enter a 4-digit PIN and confirm.
3. Enter the PIN again and confirm it.
Activation of the PIN prompt is confirmed.
Finishing the Setup Process
e Check the settings you entered using SUMMARY
and complete the installation.
Web Application
Further configuration options and detailed
information about the previous charging processes
can be displayed using a web application, which is
specific to each charger.
Opening the Web Application
via the Hotspot
The web application can be called up using a device
(PC, tablet or smartphone) via a hotspot set up by the
charger.
To set up a hotspot:
f Please see chapter "Hotspot" on page 11.
e To call up the web application while a hotspot is
active, enter the following IP address in the
browser’s address line: 192.168.0.1
Opening the Web Application
via WiFi
The web application can be called up in the browser
on a device (PC, tablet or smartphone) that is logged
into the same home network as the charger.
e Enter the current IP address of the charger in the
browser’s address line. You will find the current IP
address under S
ETTINGS > NETWORK >
N
ETWORK INFORMATION.
– or –
e Enter the host name of the charger in the
browser’s address line. You will find the host
name in the letter containing access data.
Charging
Vehicle Charge Port
For information on connecting and disconnecting the
vehicle cable to and from the vehicle charge port and
for the charging and connection status at the vehicle
charge port:
f See Owner's Manual.
Starting Charging
1. Insert the plug into the electrical socket.
2. Insert the vehicle plug in the vehicle charge port.
For information on connecting the vehicle cable
to the vehicle charge port:
f See Owner's Manual.
Following a successful self-test and when the
connection is established, the status LEDs light
up white.
3. Charging starts automatically.
Information
– Depending on which browser you are using,
the web application will not open immediately,
but information about the browser's security
settings will be displayed first.
– Whether or not you will need to enter the network
key for calling up the web application depends on
the device’s operating system.
DANGER
Electric shock, fire
Risk of serious or fatal injury due to fire or electric
shock.
e Always observe the specified sequence for the
charging process.
e Do not disconnect the vehicle cable from the
vehicle charge port during the charging process.
e End the charging process before disconnecting
the vehicle cable from the vehicle charge port.
e Do not disconnect the charger from the electrical
socket during the charging process.
Errors are shown on the display and are indicated by
red status LEDs. The error message, the cause and a
remedial measure will be displayed.
f Please see chapter "Malfunctions" on page 13.
Power button lights up white.
Status LEDs light up white.
The display switches on.
Power button lights up white.
Status LEDs pulsate white.
Power button lights up white.
Status LEDs pulsate green.
9Y0.012.003.A-ROW.book Page 12
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Charging Current Limiting
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4. After a few minutes, the display switches to
standby mode.
The vehicle is charging.
Pausing Charging
Charging is controlled by the vehicle and may
occasionally be paused, e.g. in order to optimize
power consumption.
When charging is paused, this will be indicated on the
control unit:
The vehicle starts charging again automatically.
The charging process can be stopped at the vehicle.
Stopping Charging
b Charging was completed successfully.
e Disconnect the vehicle plug from the vehicle
charge port.
Charging Current Limiting
The control unit detects the voltage and the available
current automatically.
The power to be used for charging can be set using
charging current limiting. The last charging current
set is saved.
On delivery, the charging current is automatically
limited to 50% to prevent overheating of the
electrical installation.
If the charger is connected to an energy manager,
the energy manager limits the charging current in
accordance with the values set in the energy
manager.
The maximum available charging current can also be
reduced by other consumers in the home network,
e.g. by an electric heater or water heater.
The charging power must never be set higher than
the maximum available power of the electrical circuit
used. If you are unsure about this, contact a qualified
electrician.
Charging Times
The charging duration can vary depending on the
following factors:
– Electrical socket used (domestic electrical outlet
or industrial electrical outlet)
– Country-specific power grid voltage and current
– Settings for limiting the charging current on the
charger
– Fluctuations in the grid voltage
– Ambient temperature of vehicle and charger.
Charging times can be longer at temperatures at
the upper and lower extremes of the permitted
ambient temperature.
f Please see chapter "Technical Data" on
page 17.
– Temperature of the high-voltage battery and
control unit
– Passenger compartment precooling/heating
activated
– Current-carrying capacity of the power plug
and vehicle plug
Malfunctions
Fig. 9: Display in the event of malfunctions
Information
– Charging is controlled by the vehicle. The charging
process can only be stopped at the vehicle.
– The charge status is shown on the display
provided the charger is not in standby mode.
The display can be switched on again by pressing
the Power button .
– A high-temperature switch-off feature prevents
overheating while charging.
Power button lights up white.
Status LEDs flash blue.
The display switches on.
Power button lights up white.
Status LEDs light up green
The display switches on and shows information
about the completed charging process. After a
few minutes, the charger switches to standby
mode.
Information
Due to different national power grid systems, various
cable variants are available. This may result in the full
charging performance not being available. Further
information is available from your Porsche partner.
A Status LEDs light up red
B Error message and cause
C Remedy
9Y0.012.003.A-ROW.book Page 13
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Malfunctions
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In the event of faults or malfunctions, the charger
displays a corresponding message on the display.
The status LEDs and the Power button light up red.
The message contains the error message,
information about the cause and a remedial measure.
e Follow the instructions given in the remedial
measure.
The following overview contains recommendations for dealing with malfunctions that restrict or prevent the vehicle from charging.
NOTICE
Damage to the charger
e If a fault persists or recurs, disconnect the charger
from the power grid and contact a qualified
electrician. Porsche recommends that you use a
certified Porsche service partner.
Situation Recommended action
The display (screen, status LEDs, Power button)
has stopped working completely.
e Disconnect the charger from the power grid and have it replaced.
e Have the domestic installation checked by a qualified electrician.
The display is blank, the status LEDs do not change color
and the Power button lights up red.
e The charger is overheated. Disconnect the charger from the power grid and let it cool down slowly
by itself.
e If the error persists, have the charger replaced.
Restricted operation or charging not possible
(message on display).
e Make sure that the supply and vehicle cables are connected to the control unit on the correct side
and are plugged in correctly at the connections.
e Make sure that the charger is within the permitted temperature range. Please see chapter "Technical
Data" on page 17.
e Acknowledge any error message that appears.
e Start the charger again. Press the Power button for at least 10 seconds to start the charger again.
The charging current is too low (message on display). e The home network is overloaded. Switch off other high-usage electrical loads.
The grid voltage is too high (message on display). e Have the domestic installation checked by a qualified electrician.
The charger is not within the permitted temperature
range (message on display).
e Device temperature switch-off: Avoid direct sunlight and let the charger cool down slowly by itself.
e Low-temperature switch-off: Let the charger heat up in a warm environment before using it.
e Device temperature sensor faulty: Have the charger replaced.
The circuit breaker in the domestic installation was
triggered (message on display).
e Reduce the charging current in the settings on the charger.
e Acknowledge any error message that appears.
9Y0.012.003.A-ROW.book Page 14
15
Moving and Storage Instructions
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Moving and Storage
Instructions
Do not lift, carry or move the charger by the supply
cable, vehicle cable, power plug or vehicle plug.
Always lift, carry and move the whole device. Do not
damage the control unit, the cables or plugs when
moving, for example by dragging over the floor or
sharp edges.
Proper storage: Store in a cool dry place away from
direct sunlight: not below –22 °F (–30 °C) or above
+122 °F (+50 °C).
Transport
Securing the charger during transport
The charger is supplied with or without a transport
case, depending on vehicle type.
e If a transport case is supplied: Always stow and
transport the charger in the case. Attach the case
to the front and rear tie-down rings with hooks.
For information on the tie-down rings in the
luggage compartment:
f See Owner's Manual.
e If a transport case is not supplied: Stow the
charger in the rear luggage compartment while
transporting it.
e Depending on the vehicle type, stow the charger
in such a way that it does not endanger any
occupants in dangerous situations.
Basic Wall Mount
Attaching the Control Unit to the
Basic Wall Mount
Fig. 10: Attaching the control unit
1. Guide the vehicle cable through the lower
opening in the basic wall mount, fit the bottom of
the control unit on the locking lug and engage it
by pushing it to the rear.
2. Guide the supply cable through the upper
opening in the basic wall mount and lock the snap
ring by pushing it to the left.
3. Insert the vehicle plug into the plug holder.
Charging Dock
Fig. 11: Charging dock
Opening the Charging Dock
e Press the door of the charging dock in the
direction of the arrow.
The door opens automatically.
Closing the Charging Dock
e Close the door of the charging dock and press in
the direction of the arrow.
Locking the Charging Dock
e Turn the lock into position A.
Unlocking the Charging Dock
e Press the lock into position B.
WARNING
Unsecured load
An unsecured, incorrectly secured or incorrectly
positioned charger can slip out of place and endanger
occupants when braking, accelerating, changing
direction or in the event of an accident.
e Never transport the charger unsecured.
e Always transport the charger in the luggage
compartment, never in the passenger
compartment (e.g. on or in front of the seats).
9Y0.012.003.A-ROW.book Page 15
16
Cleaning
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Attaching the Control Unit to the
Charging Dock
Fig. 12: Attaching the control unit
1. Open the door of the charging dock.
2. Position the bottom of the control unit in the
locking lugs of the charging dock and engage by
pushing it to the rear.
3. Guide the vehicle cable through the opening A
and wrap any excess cable around the charging
dock.
4. Insert the supply cable into the electrical socket.
5. Close the door of the charging dock.
Removing the Control Unit from
the Charging Dock
Fig. 13: Removing the control unit
1. Open the door of the charging dock.
2. Disconnect the supply cable from the electrical
socket.
3. Unwind the vehicle cable fully from the charging
dock.
4. Detach the control unit from the mount by
pressing the release switch (arrow) and remove.
Cleaning
Check the charger for damage and soiling at regular
intervals and clean it if necessary.
Disposal
Electrical/electronic devices can be handed in at a
collection point or waste management facility.
e Do not throw electrical/electronic devices in with
household waste.
e Dispose of electrical/electronic devices in
accordance with the applicable environmental
protection regulations.
e If you have questions about disposal, contact an
authorized Porsche dealer.
Further Information
Further information on the charger and the web
application is available under “E-Performance” at the
following web address: https://www.porsche.com
NOTICE
Damage to the charger
e Always keep the door closed.
e Do not place objects on the door or on the charging
dock.
DANGER
Electric shock, fire
Risk of serious or fatal injury due to fire or electric
shock.
e Never immerse the charger or plugs in water or
spray them directly with water (e.g. high-
pressure cleaning equipment or garden hoses).
e Only clean the charger when the control unit has
been fully disconnected from the power grid and
from the vehicle. Use a dry cloth for cleaning.
9Y0.012.003.A-ROW.book Page 16
17
Data Protection Notice
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Data Protection Notice
To ensure that your Porsche charging equipment can
communicate properly and is always up-to-date,
the charging equipment will send the following
equipment-specific data to Porsche in encrypted
form at regular intervals and process this data there:
device ID, brand, generation, device type and
software version.
If you would also like to have the option of using other
Porsche Connect services for the charging
equipment, you must pair your charging equipment
to your Porsche ID account, which is available from
the Porsche Connect distributor in selected markets.
While using Porsche Connect services, the following
personal data and other device-specific data
required for the provision of the services is sent to
Porsche and processed there: customer ID, statistics,
charging history information, status, connection
status and time stamp for when communication was
last established. You will find more detailed
information on the general terms and conditions
and the privacy policy at www.porsche.com/
connect-store.
The regular transmission of data for your charging
equipment can incur additional costs with your
Internet supplier. The data you have saved at Porsche
can be irrevocably deleted using My Porsche. Some
of the Porsche Connect services for the Porsche
charging equipment are not available in all countries
due to technical or legal restrictions.
Technical Data
Electrical data 9Y0.971.675.BL
Power 9.6 kW
Rated current 40 A
Rated voltage 120/208-240 V ~,
120 V to ground
Phases 1
Power supply frequency 50 Hz/60 Hz
Overvoltage category
(IEC 60664)
II
Integrated residual current
device
Type A (AC: 20 mA)
+DC: 56 mA
Protection class I
Degree of protection Enclosure 3R (IP55)
Transmission frequency
bands
2.4 GHz, 5 GHz
Transmission power 20 dBm
Only for Columbia
Charging speed ≤ 100 %
Power factor 1
Harmonic content 0,5 %
Mechanical data
Weight of control unit 5.6 lbs. (2.54 kg)
Vehicle cable length 8.2 ft. or 24.6 ft.
(2.5 m or 7.5 m)
Supply cable length 1 ft. (0.3 m)
Ambient and storage conditions
Ambient temperature -22 °F to +122 °F
(-30 °C to +50 °C)
Humidity 5%–95%
non-condensing
Elevation max. 16,404 ft.
(5,000 m) above
sea level
9Y0.012.003.A-ROW.book Page 17
18
Index
Index
A
Access data .................................................................................................6
Adapt charging current .........................................................................11
Article number of the charger .............................................................17
Article number of the manual.................................................................2
Attaching the control unit to the basic wall mount.......................15
Attaching the control unit to the charging dock............................16
B
Basic wall mount.....................................................................................15
C
Cables............................................................................................................7
Changing Supply Cables and Vehicle Cables.....................................8
Charger overview.......................................................................................5
Charging....................................................................................................12
Pausing.........................................................................................13
Starting ........................................................................................12
Stopping.......................................................................................13
Charging Current Limiting....................................................................13
Charging Dock .........................................................................................15
Locking.........................................................................................15
Opening........................................................................................15
Unlocking.....................................................................................15
Charging times ........................................................................................13
Cleaning.....................................................................................................16
Control unit..................................................................................................9
D
Disconnecting cables................................................................................8
Display ..........................................................................................................9
Menu bar......................................................................................10
Status bar .......................................................................................9
Disposal .....................................................................................................16
F
Further information ................................................................................16
G
Getting Started........................................................................................10
Grounding Instructions ............................................................................4
I
Intended purpose ...................................................................................... 4
Items supplied............................................................................................ 5
K
Key to icons.................................................................................................5
L
Lost access data........................................................................................6
M
Malfunctions ............................................................................................ 13
Menu bar................................................................................................... 10
Moving and Storage Instructions....................................................... 15
O
Operating instructions ............................................................................. 6
Operating options................................................................................... 10
P
Password for web application................................................................6
PIN .................................................................................................................6
Porsche ID ................................................................................................... 6
PUK................................................................................................................ 6
R
Removing the control unit from the charging dock...................... 16
S
Safety instructions....................................................................................3
Securing cables.......................................................................................... 9
Selecting a supply cable.......................................................................... 7
Selling the charger .................................................................................... 6
Serial number of the charger..................................................................6
Status bar ....................................................................................................9
Supply cables
For domestic electrical outlets ................................................7
For industrial electrical outlets................................................. 7
T
Technical Data .........................................................................................17
Ambient and storage conditions ...........................................17
Electrical data.............................................................................17
Mechanical data.........................................................................17
Transport ...................................................................................................15
V
Vehicle charge port............................................................................7, 12
Vehicle plug .................................................................................................7
9Y0.012.003.A-ROW.book Page 18
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