客户服务
保修说明
根据中华人民共和国《部分商品修理更换退货责任规定》,本机作为家用电器,自购买
之日起整机包修一年,主要零部件包修三年。用于生产经营目的、商用、公司集体使用等用
途所购买的家电,其整机及主要零配件的包修期为 3 个月,除非购销合同中另有规定。
According to "the Regulations of Responsibility concerning Repair, Exchange and Return of
some commodities", warranty period of appliance purchased for home use purpose is one year
for the complete unit and three years for the functional parts. Warranty period of appliances
purchased for business, commercial or company use is 3 months for complete unit and
functional parts unless otherwise specified in the contract.
厂方、商业单位出售的降价处理商品保修条件同上,降价部位不予包修。
Warranty period for appliances sold at reduced prices is the same, but no warranty claim for
price reduced position.
包修期内,用户送修时必须持有送修产品的有效购买发票和厂方指定的相关三包凭证,
三包有效期自发票开具之日算起。用户应妥善保存保修卡和购机发票,送修时必须同
时出示保修卡和购机发票。用户遗失购买发票时,应按出厂日期推算三包有效期。
Within warranty period, the consumer should show the valid purchase invoice of the appliance
and other relevant guarantee documents defined by the manufacturer when asking for free of
charge repair. Consumer should keep the warranty card and the purchase invoice properly and
show them together when asking for free of charge repair. The warranty period starts form the
invoice date. If the customer loses the invoice, it starts from the manufacturing date.
下列项目不属于免费包修范围,应实行收费修理。
The following cases are not covered by the free of charge repair and should be paid by the
customer:
用户搬运、安装、使用、维修、保管不当而损坏的。
Damage caused by improper transportation, installation, operation, maintenance and
storage by customer.
使用电源电压低于 180 伏或高于 240 伏而损坏的。
Damage caused by power supply on customer site less than 180V or more than 240V.
自行或非厂方授权维修点拆修的。
Damage caused by unauthorized repair.
无三包凭证和有效购买发票的。
Without valid purchase invoice or without relevant guarantee document.
三包凭证编号与修理产品不符或涂改的。
The guarantee document is amended by customer or doesn't accord with the appliance.