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Super Storage Bridge Bay
SSG-937R-E2CJB
USER’S MANUAL
1.0
The information in this User’s Manual has been carefully reviewed and is believed to be accurate.
The vendor assumes no responsibility for any inaccuracies that may be contained in this document,
makes no commitment to update or to keep current the information in this manual, or to notify any
person or organization of the updates. Please Note: For the most up-to-date version of this
manual, please see our web site at www.supermicro.com.
Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product
described in this manual at any time and without notice. This product, including software and docu-
mentation, is the property of Supermicro and/or its licensors, and is supplied only under a license.
Any use or reproduction of this product is not allowed, except as expressly permitted by the terms
of said license.
IN NO EVENT WILL SUPERMICRO BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO
USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN PARTICULAR, SUPERMICRO SHALL NOT HAVE LIABILITY FOR ANY
HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING THE
COSTS OF REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH
HARDWARE, SOFTWARE, OR DATA.
Any disputes arising between manufacturer and customer shall be governed by the laws of Santa
Clara County in the State of California, USA. The State of California, County of Santa Clara shall
be the exclusive venue for the resolution of any such disputes. Super Micro's total liability for all
claims will not exceed the price paid for the hardware product.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the manufacturer’s instruction manual, may cause harmful interference with
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case you will be required to correct the interference at your own expense.
California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warn-
ing applies only to products containing CR (Manganese Dioxide) Lithium coin cells. “Perchlorate
Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate”
WARNING: Handling of lead solder materials used in this
product may expose you to lead, a chemical known to the
State of California to cause birth defects and other repro-
ductive harm.
Manual Revision 1.0
Release Date: September 7, 2016
Unless you request and receive written permission from Super Micro Computer, Inc., you may not
copy any part of this document.
Information in this document is subject to change without notice. Other products and companies
referred to herein are trademarks or registered trademarks of their respective companies or mark
holders.
Copyright © 2016 by Super Micro Computer, Inc.
All rights reserved.
Printed in the United States of America
iii
Preface
Preface
About This Manual
This manual is written for professional system integrators and PC technicians. It
provides information for the installation and use of the SSG-937R-E2CJB. Installa-
tion and maintenance should be performed by experienced technicians only.
The SSG-937R-E2CJB is a high-end storage solution based on the SC937 3U
rackmount chassis and two AOM-SAS3-937EL-JB expanders.
Manual Organization
Chapter 1: Introduction
The rst chapter provides a checklist of the main components included with the
server system and describes the main features of the AOM-SAS3-937EL-JB
serverboard and the SC937ETS chassis.
Chapter 2: Server Installation
This chapter describes the steps necessary to install the SSG-937R-E2CJB into a
rack and check out the server conguration prior to powering up the system.
Chapter 3: System Interface
Refer here for details on the system interface, which includes the functions and
information provided by the control panels on the chassis as well the HDD carrier
LEDs.
Chapter 4: System Safety
You should thoroughly familiarize yourself with this chapter for a general overview
of safety precautions that should be followed when installing and servicing the
SSG-937R-E2CJB.
iv
Chapter 5: Advanced Chassis Setup
Refer to Chapter 5 for detailed information on the SC937 chassis. You should follow
the procedures given in this chapter when installing, removing or reconguring SAS
or peripheral drives and when replacing system power supply units and cooling fans.
Appendix A: System Specications
SSG-937R-E2CJB User's Manual
Notes
Preface
v
vi
Table of Contents
Chapter 1 Introduction
1-1 Overview ......................................................................................................... 1-1
1-2 SAS Expander ................................................................................................. 1-2
Cascading ....................................................................................................... 1-2
IPMI ................................................................................................................. 1-2
SAS ................................................................................................................. 1-2
1-3 Server Chassis Features ................................................................................ 1-2
System Power ................................................................................................. 1-2
SAS Subsystem .............................................................................................. 1-2
Front Control Panel ......................................................................................... 1-3
Cooling System ............................................................................................... 1-3
1-4 SBB: Storage Bridge Bay ............................................................................... 1-3
1-5 Contacting Supermicro .................................................................................... 1-4
Chapter 2 Server Installation
2-1 Overview ......................................................................................................... 2-1
2-2 Unpacking the System .................................................................................... 2-1
2-3 Preparing for Setup ......................................................................................... 2-1
Choosing a Setup Location ............................................................................. 2-1
2-4 Warnings and Precautions .............................................................................. 2-2
Rack Precautions ............................................................................................ 2-2
Server Precautions .......................................................................................... 2-2
Rack Mounting Considerations ....................................................................... 2-3
Ambient Operating Temperature ................................................................ 2-3
Reduced Airow ......................................................................................... 2-3
Mechanical Loading ................................................................................... 2-3
Circuit Overloading ..................................................................................... 2-3
Reliable Ground ......................................................................................... 2-3
2-4 Installing the System into a Rack ................................................................... 2-4
Installing the Inner Rack Rails ........................................................................ 2-4
Installing the Outer Rack Rails ....................................................................... 2-5
Installing the Chassis into a Rack................................................................... 2-6
Chapter 3 System Interface
3-1 Overview ......................................................................................................... 3-1
3-2 Control Panel Button ....................................................................................... 3-1
Power .............................................................................................................. 3-1
SSG-937R-E2CJB User's Manual
vii
3-3 Control Panel LEDs ........................................................................................ 3-1
Power Fail ....................................................................................................... 3-1
Overheat/Fan Fail: .......................................................................................... 3-2
Cascading Status (IN) ..................................................................................... 3-2
Cascading Status (OUT) ................................................................................. 3-2
Power .............................................................................................................. 3-3
3-4 Drive Carrier LEDs .......................................................................................... 3-3
Chapter 4 Standardized Warning Statements for AC Systems
4-1 About Standardized Warning Statements ....................................................... 4-1
Warning Denition ........................................................................................... 4-1
Installation Instructions .................................................................................... 4-4
Circuit Breaker ................................................................................................ 4-5
Power Disconnection Warning ........................................................................ 4-6
Equipment Installation ..................................................................................... 4-8
Restricted Area ................................................................................................ 4-9
Battery Handling ............................................................................................ 4-10
Redundant Power Supplies .......................................................................... 4-12
Backplane Voltage ........................................................................................ 4-13
Comply with Local and National Electrical Codes ........................................ 4-14
Product Disposal ........................................................................................... 4-15
Hot Swap Fan Warning ................................................................................. 4-16
Power Cable and AC Adapter ...................................................................... 4-18
Chapter 5 Advanced Chassis Setup
5-1 Static-Sensitive Devices .................................................................................. 5-1
Precautions ..................................................................................................... 5-1
5-2 Control Panel .................................................................................................. 5-2
5-3 System Fans ................................................................................................... 5-3
System Fan Failure ......................................................................................... 5-3
Replacing System Fans .................................................................................. 5-3
5-4 Drive Bay Installation/Removal ....................................................................... 5-5
Accessing the Drive Bays ............................................................................... 5-5
Hard Drive Midplane ....................................................................................... 5-5
SAS Drive Installation ..................................................................................... 5-5
5-5 Midplane .......................................................................................................... 5-8
5-6 Power Supply .................................................................................................. 5-9
Power Supply Failure ...................................................................................... 5-9
Replacing the Power Supply ........................................................................... 5-9
Appendix A System Specications
Table of Contents
Notes
viii
SSG-937R-E2CJB User's Manual
Chapter 1
Introduction
1-1 Overview
The SSG-937R-E2CJB is a high-end Super Storage Bridge Bay (SBB) JBOD system
comprised of two main subsystems: the SC937 chassis and two AOM-SAS3-937EL-
JB SAS expander cards.
In addition to the chassis and expander cards, various hardware components have
been included with the 937R-E2CJB, as listed below:
Twelve 4-cm fans (FAN-0157L4)
SAS Accessories
One SAS midplane (BPN-SAS3-937)
Sixteen hard drive carriers (MCP-220-93703-0B)
One set of rackmount hardware (MCP-290-00057-0N)
Note: For your system to work properly, please follow the links below to download
all necessary drivers/utilities and the user’s manual for your server.
Supermicro product manuals: http://www.supermicro.com/support/manuals/
Product drivers and utilities: ftp://ftp.supermicro.com
Product safety info: http://www.supermicro.com/about/policies/safety_informa-
tion.cfm
If you have any questions, please contact our support team at:
Chapter 1: Introduction
1-1
1-2
SSG-937R-E2CJB User's Manual
1-2 SAS Expander
The SSG-937R-E2CJB includes two AOM-SAS3-937EL-JB expanders mounted in
hot-swappable trays. The AOM-SAS3-937EL-JB utilizes the LSISAS3x40, which is
a 40-port, 12 Gb/s SAS expander.
Cascading
Each AOM-SAS3-937EL-JB has two SAS-IN and two SAS-OUT ports, which are
located at the rear of the chassis. The IN ports are used to connect to a SAS con-
troller while the OUT ports are used to cascade to other JBODs.
IPMI
Each AOM-SAS3-937EL-JB comes with an onboard Aspeed2400 controller, which
provides system management. The IPMI interface is accessible through an RJ45
port at the rear of each node. This dedicated IPMI RJ45 port is set to DHCP by
default. Depressing the reset button for 6 seconds will change it to a static IP
address of 192.168.1.99. Depressing the reset button again and holding it for 12
seconds will set it (along with any other BMC settings) back to the factory default.
1-3 Server Chassis Features
System Power
The system features a redundant Titanium Level 1200W power supply composed of
two separate power modules. This power redundancy feature allows you to replace
a failed power module without shutting down the system.
SAS Subsystem
The SSG-937R-E2CJB supports up to 16 3.5" SAS drives. These drives are
hot-swappable and are connected to a midplane that provides power and control.
Front Control Panel
Two control panels are included on each end of the SSG-937R-E2CJB to provide
you with system monitoring and control. LEDs indicate system power, cascade
status, system overheat and power supply failure. Each set of LEDs are associ-
ated with the node/serverboard on the same side of the chassis. A single power
button is located on the right side control panel. When pressed, both nodes will
power on or off.
1-3
Chapter 1: Introduction
Cooling System
The system has two sets of counter-rotating cooling fans, one set in each node.
This counter-rotating action works to dampen vibration levels while generating ex-
ceptional airow. These fans are controlled and monitored by the expander within
the same node through SES.
1-4 SBB: Storage Bridge Bay
The Super SBB product line is designed to function as a fully redundant, fault-
tolerant "cluster-in-a-box" system. SBB JBOD is intended to expand SBB storage
capacity while maintaining fault-tolerant features by having the expanders located
in hot-swappable trays. Super SBB supports cascading for up to four Super SBB
JBODs of the following three form-factor variants: SSG-947R-E2CJB, SSG-937R-
E2CJB and SSG-927R-E2CJB.
Equipped with 1200W (Titanium Level) high-efciency redundant power supplies
and redundant cooling fans, the Super SBB JBOD product line offers high-available,
high-reliability JBOD storage systems at a competitive price.
1-4
SSG-937R-E2CJB User's Manual
1-5 Contacting Supermicro
Headquarters
Address: Super Micro Computer, Inc.
980 Rock Ave.
San Jose, CA 95131 U.S.A.
Tel: +1 (408) 503-8000
Fax: +1 (408) 503-8008
Email: [email protected] (General Information)
[email protected] (Technical Support)
Website: www.supermicro.com
Europe
Address: Super Micro Computer B.V.
Het Sterrenbeeld 28, 5215 ML
's-Hertogenbosch, The Netherlands
Tel: +31 (0) 73-6400390
Fax: +31 (0) 73-6416525
Email: [email protected] (General Information)
[email protected] (Technical Support)
[email protected] (Customer Support)
Website: www.supermicro.nl
Asia-Pacic
Address: Super Micro Computer, Inc.
3F, No. 150, Jian 1st Rd.
Zhonghe Dist., New Taipei City 235
Taiwan (R.O.C)
Tel: +886-(2) 8226-3990
Fax: +886-(2) 8226-3992
Website: www.supermicro.com.tw
Chapter 2: Server Installation
2-1
Chapter 2
Server Installation
2-1 Overview
This chapter provides a quick setup checklist to get your SSG-937R-E2CJB up and
running. Following these steps in the order given should enable you to have the
system operational within a minimum amount of time.
2-2 Unpacking the System
You should inspect the box the SSG-937R-E2CJB was shipped in and note if it was
damaged in any way. If the server itself shows damage you should le a damage
claim with the carrier who delivered it.
Decide on a suitable location for the rack unit that will hold the SSG-937R-E2CJB.
It should be situated in a clean, dust-free area that is well ventilated. Avoid areas
where heat, electrical noise and electromagnetic elds are generated. You will also
need it placed near a grounded power outlet. Read the Rack and Server Precau-
tions in the next section.
2-3 Preparing for Setup
The box the SSG-937R-E2CJB was shipped in should include a rail kit to install the
system into the rack. Follow the steps in the order given to complete the installation
process in a minimum amount of time. Please read this section in its entirety before
you begin the installation procedure outlined in the sections that follow.
Choosing a Setup Location
Leave enough clearance in front of the rack to enable you to open the front door
completely (~25 inches) and approximately 30 inches of clearance in the back
of the rack to allow for sufcient airow and ease in servicing.
This product is for installation only in a Restricted Access Location (dedicated
equipment rooms, service closets and the like).
This product is not suitable for use with visual display work place devices
acccording to §2 of the German Ordinance for Work with Visual Display Units.
2-2
SSG-937R-E2CJB User's Manual
2-4 Warnings and Precautions
Rack Precautions
Ensure that the leveling jacks on the bottom of the rack are fully extended to
the oor with the full weight of the rack resting on them.
In single rack installation, stabilizers should be attached to the rack. In multiple
rack installations, the racks should be coupled together.
Always make sure the rack is stable before extending a component from the
rack.
You should extend only one component at a time - extending two or more si-
multaneously may cause the rack to become unstable.
Server Precautions
Review the electrical and general safety precautions in Chapter 4.
Determine the placement of each component in the rack before you install the
rails.
Install the heaviest server components on the bottom of the rack rst, and then
work up.
Use a regulating uninterruptible power supply (UPS) to protect the server from
power surges, voltage spikes and to keep your system operating in case of a
power failure.
Allow any hot plug drives and power supply modules to cool before touching
them.
Always keep the rack's front door and all panels and components on the servers
closed when not servicing to maintain proper cooling.
Chapter 2: Server Installation
2-3
Rack Mounting Considerations
Ambient Operating Temperature
If installed in a closed or multi-unit rack assembly, the ambient operating tempera-
ture of the rack environment may be greater than the ambient temperature of the
room. Therefore, consideration should be given to installing the equipment in an
environment compatible with the manufacturer’s maximum rated ambient tempera-
ture (Tmra).
Reduced Airow
Equipment should be mounted into a rack so that the amount of airow required
for safe operation is not compromised.
Mechanical Loading
Equipment should be mounted into a rack so that a hazardous condition does not
arise due to uneven mechanical loading.
Circuit Overloading
Consideration should be given to the connection of the equipment to the power
supply circuitry and the effect that any possible overloading of circuits might have
on overcurrent protection and power supply wiring. Appropriate consideration of
equipment nameplate ratings should be used when addressing this concern.
Reliable Ground
A reliable ground must be maintained at all times. To ensure this, the rack itself
should be grounded. Particular attention should be given to power supply connec-
tions other than the direct connections to the branch circuit (i.e. the use of power
strips, etc.).
Warning! To prevent bodily injury when mounting or servicing this unit in a
rack, you must take special precautions to ensure that the system remains
stable. The following guidelines are provided to ensure your safety:
This unit should be mounted at the bottom of the rack if it is the only unit in
the rack.
When mounting this unit in a partially lled rack, load the rack from the bottom
to the top with the heaviest component at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before
mounting or servicing the unit in the rack.
2-4
SSG-937R-E2CJB User's Manual
2-4 Installing the System into a Rack
This section provides information on installing the SSG-937R-E2CJB into a rack
unit with the quick-release rails provided. There are a variety of rack units on the
market, which may mean the assembly procedure will differ slightly. You should
also refer to the installation instructions that came with the rack unit you are using.
Installing the Inner Rack Rails
Installing the Inner Rails
1. Extend the inner rail toward the front of the rail assembly as far as possible,
then depress the locking tab to pull it completely out.
2. Place the inner rail on the side of the chassis aligning the hooks of the chas-
sis with the rail extension holes.
3. Slide the extension toward the front of the chassis.
4. You may secure the chassis with screws if desired.
5. Repeat steps 1-3 for the other inner rail.
Figure 2-1. Installing the Inner Rack Rails
1
2
1
3
Stability Hazard. The rack stabilizing mechanism must be in place, or the
rack must be bolted to the oor before you slide the unit out for servicing.
Failure to stabilize the rack can cause the rack to tip over.
Chapter 2: Server Installation
2-5
Figure 2-2. Outer Rack Rails
Figure 2-3. Outer Rack Rail Install
Installing the Outer Rack Rails
Outer rails attach to the server rack and hold the server in place. The outer rails for
the SC937 chassis extend between 30 inches and 33 inches.
Installing the Outer Rails
1. Attach the right outer rail to the rack by inserting the hooks included on the
rails into the holes provided on the rack.
2. If desired, screw the rails to the chassis for added support.
3. Repeat these steps for the left outer rail.
2-6
SSG-937R-E2CJB User's Manual
Figure 2-4. Installing the Chassis into the Rack
Installing the Chassis into a Rack
Installing into a Rack
1. Conrm that the inner and outer rails are properly installed.
2. Line up the inner (chassis) rails with the front of the outer (rack) rails.
3. Slide the chassis rails into the rack rails, keeping the pressure even on both
sides (you may have to depress the locking tabs when inserting). When the
server has been pushed completely into the rack, you should hear the locking
tabs "click" into position.
4. (Optional) Insert and tighten the thumbscrews that hold the front of the server
to the rack.
Warning: Do not pick up the server with the front handles. They are de-
signed to pull the system from a rack only.
Chapter 3: System Interface
3-1
Chapter 3
System Interface
3-1 Overview
There are several LEDs on two control panels as well as others on the drive car-
riers to keep you constantly informed of the overall status of the system as well
as the activity and health of specic components. The rear of the chassis includes
expander status and link LEDs. A main power button is also located on the right
side (only) control panel.
3-2 Control Panel Button
Power
The single button located on the right control panel is the power on/off button.
Depressing this button will either power both nodes on or off. Turning off system
power with this button removes the main power but keeps standby power supplied
to the system.
3-3 Control Panel LEDs
The two control panels located on the front of the chassis have several LEDs. These
LEDs provide you with critical information related to the node located on the same
side of the chassis. This section explains what each LED indicates when illuminated
and any corrective action you may need to take.
Power Fail
Indicates a power supply module has failed. The second power supply module will
take the load and keep the system running but the failed module will need to be
replaced. Refer to Chapter 5 for details on replacing the power supply. This LED
should be off when the system is operating normally.
3-2
SSG-937R-E2CJB User's Manual
1
2
Overheat/Fan Fail:
When this LED ashes, it indicates a fan failure. When on continuously it indicates
an overheat condition, which may be caused by cables obstructing the airow in
the system or the ambient room temperature being too warm.
Check the routing of the cables and make sure all fans are present and operating
normally. You should also check to make sure that the chassis covers are installed.
Finally, verify that the heatsinks are installed properly (see Chapter 5). This LED
will remain ashing or on as long as the indicated condition exists.
Cascading Status (IN)
When this LED is illuminated it indicates a cable for cascading from the head node
has been attached to the system.
Cascading Status (OUT)
When this LED is illuminated it indicates a cable for cascading to a second-level
JBOD has been attached to the system.
Power
Indicates power is being supplied to the system's power supply units. This LED
should normally be illuminated when the system is operating.
Heartbeat
The heartbeat LED and indicates that power is being supplied to the serverboard.
/