7
Philips car air purier troubleshooting
Problem 1
Philips car air purier does not
switch to high speed.
Solution 1
• Check it is not connected to
in-car USB data port which is
usually not designed as power
source.
• Connect to in-car USB
port with charging function.
• Or check your USB power
input, it needs to be higher than
5V/1A.
Problem 2
When the AQI turns to yellow
or red color, my GoPure car air
purier keeps rebooting.
Solution 2
• Verify that the USB port is not
DATA port, connect only to USB
port with charging function (or
current over 1A).
• Check the power connection
and make sure the USB cable is
properly inserted.
• If your device still does not
restart, please contact your
retailer.
Problem 3
After lter replacement,
the yellow light ring on top
remains blinking at restart.
Solution 3
Turn o the device and follow
lter reset steps in section 6.1.
Please make sure the power
cable remains connected
during the whole process.
Problem 4
The Philips car air purier stops
running for a short while.
Solution 4
This is normal: Philips car
air purier has a voltage
protection function. The device
turns o automatically
when the voltage supply
from vehicle is uctuant.
The device will resume to work
once the voltage comes back
stable.
Problem 5
Philips GoPure air quality
indicator does not change for
a very long time.
Solution 5
It may simply indicate stable
air quality.
It may also indicate that the
air intake slots are obstructed
or polluted.
• Make sure the air circulation
around the device is free.
• Restart the device. If the
problem remains, please
contact your retailer or service
center.
Problem 6
Philips GoPure air quality
indicator changes frequently.
Solution 6
This is normal and the device
is working properly. When the
air
quality is poor, the device
performs its cleaning process.
However, the air quality
indicator reects the air quality
near the device. At times,
this may bring a frequent air
quality display change.
Let the GoPure car air purier
perform its cleaning process.
When the air reaches good
quality, the air quality indicator
will turn blue as described.