P.1
360° Multi-Oscillation Fan RHS-126
Please read these instructions and warranty information carefully
before use and keep them handy for future reference.
Online Warranty Registration
USER MANUAL
Cordless Wet & Dry Vacuum Cleaner WVC-21DC
P.2
請即進行保用登記﹗
有關保用條款細則，請看本說明書最後一頁。
Please register your warranty information now!
For Warranty Terms & Conditions,
please refer to the last page of this user manual.
P.3
Table of Contents
Warnings & Safety Precautions
Product Structure
Operation Instructions
Cleaning & Maintenance
Troubleshooting
Technical Specication
Warranty Terms & Conditions
04
07
08
12
13
15
27
P.4
Warnings & Safety Precautions
WARNING!
Read all instructions carefully before using this product.
• This product is for domestic indoor use only. If this product is used for any commercial, industrial,
rental or other purposes, product warranty will be VOIDED.
• This product is not intended for use by children or persons with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of this product by an adult responsible for their safety.
• Mind your children and DO NOT let children play with this product.
• Cleaning and user maintenance shall not be made by children without supervision.
• Check the voltage indicated on the rating label before using this product.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualied persons in order to avoid hazards.
• Unplug this product from the power source before cleaning and maintenance.
• Contact German Pool authorized service technician for repair or maintenance of this product.
1. Before using this product, please read this user manual thoroughly, and assemble this product
according to the instructions in this manual. Please keep this manual for future reference.
2. Should you transfer this product to another person, please attach this manual for their use. Using
this product in any way other than that instructed in this manual may lead to product damage or
personal injury.
3. This product is only for indoor use in a domestic household, hotel, school or vehicle. DO NOT use
outdoor or in an industrial environment.
4. DO NOT let children or persons with reduced physical, mental or sensory capabilities use or
operate this product.
5. DO NOT let children play with this product; children should be supervised and kept away from this
product when it is being used.
6. To avoid injuries, DO NOT touch the plug or use this product with wet hands.
7. Regularly inspect to make sure the nozzle is free of obstructions; if nozzle is blocked, remove
blockage immediately to avoid diminishing in suction power and performance of this product.
8. Keep the air passage and operating parts of this product away from long hair, loose clothing,
nger or other body parts. DO NOT direct the vacuum tube, roller brush or accessories towards the
eye, ear or mouth.
9. When using this product, if you detect power leakage, motor overheating, abnormal noises,
abnormal odors, or if you nd that the product is overly hot or there is a lack of suction power,
stop using this product immediately and contact German Pool Customer Service & Repair Centre
for inspection.
10. When charging this product, use only the charging adaptor that comes with this product. Using
generic adaptors may damage the battery or cause an extreme thermic effect.
11. If this product will not be used for a prolonged period of time, please run the Self Clean Mode
then turn off the power and unplug the product from the socket.
P.5
12. The main body and the oor brush of this product contain electrical parts, DO NOT rinse or
immerse in water.
13. Make sure to turn off the product before changing the roller brush.
14. In case of product malfunction, DO NOT repair this product by yourself. Contact German Pool
Customer Service & Repair Centre for assistance.
15. All technical and other information reected in this product manual are obtained by our company
or designated testing organizations, and German Pool reserves the right of nal interpretation.
Scope Of Use Of This Product
1. This product is suitable for using on smooth and level hard oors including waxed ooring, stone
ooring, vinyl ooring, marble ooring, granite ooring, terrazzo ooring, hardwood ooring,
laminate ooring, bamboo ooring, marley ooring, ceramic tile, etc. in an indoor environment.
Optimal results may not be achieved when this product is used on uneven surfaces.
2. DO NOT use this product near ammable or explodable objects or surfaces, as it may lead to re
hazards or explosion.
3. DO NOT use this product near an operating replace or heater, as it may lead to deformation of
the product casing.
4. DO NOT use this product to vacuum hot substances (such as an unextinguished cigarette butt,
match, hot ash, etc.), ne particles (such as limestone, cement, sawdust, plaster, ash, powder,
etc.), dangerous substances (such as solvent, descaling agent, etc.), chemical substances
(such as acidic substance, cleaning agent, etc.) and other substances with uncertain physical
properties.
5. DO NOT use this product to vacuum cleanser, kerosene, gasoline, alcohol, paint, perfume, etc. as
these liquids may catch re or explode.
6. DO NOT use this product to vacuum sharp items (such as glass fragment, small toy, pin, paper
clip, rock, plaster, large clump of paper, etc.) as they may cause blockage and product damage.
7. DO NOT use this product to vacuum any burning or smoking substance such as unextinguished
ash, cigarette butt or match.
8. Heavily greased substance, thick and sticky substance or strong staining substances (such as
shoe polish, paint, and dye) are all outside this product’s scope of use.
About This Product
1. DO NOT disassemble this product’s sealed parts. This product does not contain parts that users
can repair by themselves. DO NOT attempt to retrot this product as it may lead to danger.
2. Using with a voltage that does not correspond to the specication of this product will damage the
motor and may even lead to personal injury.
3. The correct rated voltage is indicated on the rating label of this product.
4. Be extra careful when cleaning the stairs.
5. To clean this product, wipe with a dry cloth. DO NOT use chemical solvents such as gasoline,
alcohol, benzene etc. to clean this product as it will cause the casing to crack.
Warnings & Safety Precautions
P.6
6. DO NOT place this product on the table top or other high places to prevent it from falling onto the
oor.
7. To prevent dirty water entering the motor, DO NOT shake this product up and down or bump it
violently against hard surfaces.
8. To prevent dirty water entering the motor, DO NOT lift or transfer this product when the motor is
running, and DO NOT tilt this product sideways or lay it at.
9. To prevent tripping over this product, place it against the wall in its vertical position when it is not
in use.
10. If the dirty water tank or clean water tank is not tted in properly, please t them in properly
according to the “Installation Instructions” section of this user manual.
11. DO NOT allow the main body of this product to get wet, otherwise it may cause the product to
short circuit and lead to re or electrical shock or discoloration or the product.
About Cleaning Solutions
1. If too much cleaning solution is added into the clean water tank, it will generate a vast amount of
foam which may seep into the motor and cause danger.
2. Cleaning solution must be formulated according to the instructions on the cleanser product label.
It is recommended to use only cleaning solutions approved by the manufacturer of this product,
and the cleanser should not contain acidic or alkaline solution or substances harmful to the
environment.
3. The cleaning solution must be kept out of reach of children. If cleaning agent accidentally gets
into the eyes, rinse thoroughly with clean water. If accidentally swallowed, seek medical attention
immediately.
4. Please follow your local environmental regulations when discarding dirty water or cleaning
solution.
Warnings & Safety Precautions
P.7
Product Structure
Main Body
Accessories
On/Off Button
Handle
LED Display
Dirty Water Tank
Release Button
Floor/Carpet
Mode Button
Roller Brush
Release Button
Roller Brush Cover
Roller Brush
Clean Water Tank
Release Button
Clean Water Tank
Dirty Water Tank
Charging Port
Roller Brush
Drying Tube
Charging Port
Roller Brush Cover
Release Button
Low/High Suction
Mode Button
Self Clean Button
Roller Brush HEPA Filter Lint Brush & Detangle
Cutter
Cleaning Brush Power Adaptor
Docking Station
P.8
Operation Instructions
Attaching/Detaching The Handle
Attaching the handle: (Diagram 1) Line the end of the handle with the slot on the main body, insert it
vertically downwards until you hear a click and the handle is locked in place.
Detaching the handle: (Diagram 2) Push a small hard object into the release hole, and pull the handle
vertically upwards.
Attaching/Detaching The Dirty Water Tank
Detaching the dirty water tank: (Diagram 3) Hold the handle of the dirty water tank, press the release
button and gently pull out the tank.
Pouring out the dirty water: (Diagram 4) Take out the HEPA lter and the water tank lid in order, pour
out the water, then replace the lid and HEPA lter.
Attaching the dirty water tank: (Diagram 5) Line the bottom of the dirty water tank with the slot on the
main body, gently push in the water tank until you hear a click and the tank is locked in place.
Release Hole
Diagram 1
Diagram 3 Diagram 5
Diagram 2
Diagram 4
HEPA Filter
Water Tank Lid
P.9
Operation Instructions
Attaching/Detaching The Clean Water Tank
Detaching the clean water tank: (Diagram 6) Hold the handle of the clean water tank, press the
release button and gently pull out the tank.
Adding water to the clean water tank: (Diagram 7) Take out the clean water tank, ip open the tank lid,
rell with clean water and close the lid.
Attaching the clean water tank: (Diagram 8) Line the bottom of the clean water tank with the slot on
the main body, gently push in the water tank until you hear a click and the tank is locked in place.
Attaching/Detaching The Roller Brush Cover
Detaching the roller brush cover: (Diagram 9) Press both sides of the roller brush cover release button
inwards, and vertically lift up the cover.
Attaching the roller brush cover: (Diagram 10) Line the roller brush cover with the slot on the main
body, and vertically press down until you hear a click and the cover is locked in place.
Attaching/Detaching The Roller Brush
Detaching the roller brush: (Diagram 11) Detach the roller brush cover, press the roller brush release
button and horizontally pull out the roller brush.
Attaching the roller brush: (Diagram 12) Detach the roller brush cover, insert the roller brush
horizontally into the slot until you hear a click and the roller brush is locked in place.
Diagram 6 Diagram 7 Diagram 8
Diagram 9
Diagram 11
Diagram 10
Diagram12
P.10
Operation Instructions
Icon Description DescriptionIcon
Battery Power Percentage Self Clean Indicator Light
Charging Indicator Light Floor Mode Indicator Light
Anion Indicator Light Carpet Mode Indicator Light
Dirty Water Tank Full Indicator Light Low Suction Mode
Clean Water Tank Empty Indicator
Light High Suction Mode
Roller Brush Indicator Light
Charging The Battery
Note:
The product must be fully charged before using for the rst time.
1. Plug the docking station to the power source (power adaptor interface is located on the back of
the docking station).
2. Place the product on the docking station. Make sure the charging port on the back of the product
sits properly on the docking station’s charging port .
3. When the product is charging, the LED display will show the current battery power percentage,
and the charging indicator will blink in blue.
Control Panel
P.11
Operation Instructions
On/Off Button
Low/High Suction Mode
Self Clean Button
1. Lift the product off the docking station, position product at a slanted angle, put your foot gently on
the roller brush cover, and gently push it until the roller brush lay at on the oor.
Note:
• This product has a vertical lock, when the product is at a straight angle to the oor, LED display
will show “E4” and the product will not operate. Please follow step 1 above and position it at a
slanted angle before turning on the product.
• The slanted angle MUST NOT exceed 142° otherwise the water in the tanks may spill out.
2. Press Floor/Carpet Mode button to select desired mode.
3. Press On/Off button to start up the product. LED display will show the current battery power
percentage. Selected mode indicator Light (Floor Mode /Carpet Mode ) and Anion
indicator light will both light up constant.
4. By default, the product will run on Low Suction Mode, and the corresponding indicator light will
light up constant. Press Low/High Suction Mode button to switch between High Suction Mode
and Low Suction Mode .
5. After cleaning is completed, press On/Off button to turn off the product, and place the product
back onto the docking station.
Note:
• When the dirty water tank is full, Dirty Water Tank indicator light will blink in red, and the buzzer
will beep until the tank is emptied.
• When the clean water tank is empty, the Clean Water Tank indicator light will blink in red, and
the buzzer will beep until the tank is relled.
• When the roller brush is stuck, the Roller Brush indicator light will blink in red, and the buzzer
will beep until the blockage is removed, please clean the roller brush immediately.
Floor/Carpet Mode button
P.12
Operation Instructions
Self Clean Mode
1. Place the product on the docking station, press Self Clean button to activate Self Clean Mode. The
corresponding indicator light will light up constant.
2. The roller brush will spin to rinse itself out. When rinsing is completed, the product will automati-
cally turn off.
3. After rinsing is completed, take out the roller brush and place it in the drying tube to blow dry.
Note:
• When using Self Clean Mode, the battery must have at least 15% power in it.
• To activate Self Clean Mode, the product must be set to Floor Mode .
Cleaning & Maintenance
Cleaning The Roller Brush
If there is hair or debris entangled in the roller brush, cut off with the detangle cutter, then run Self
Clean Mode.
Cleaning The HEPA Filter
Remove the HEPA lter from the dirty water tank, rinse out the lter then let it air dry completely.
Cleaning The Dirty Water Tank Lid
Take the lid off the dirty water tank, rinse clean and let to air dry.
Cleaning The Dirty Water Tank
Rinse the dirty water tank under the tap. For stubborn dirt, scrub with the cleaning brush.
Cleaning The Roller Brush Cover
Remove the roller brush cover, rinse clean and dry off with dry cloth, then reattach into place.
WARNING!
• Before cleaning and maintenance, turn off the Power Switch, unplug from the power source rst.
• DO NOT immerse or rinse the main body with water.
P.13
Troubleshooting
Problem Possible Cause Solution
The product does not run
Weak suction power
Motor emits abnormal
noise
Product will not charge
Product will not self clean
No water is sprayed out
when using Carpet Mode
There is no water coming
out of the roller brush
Battery too low
Nozzle or vacuum tube is blocked
Clean water tank is empty
HEPA lter is too dirty or not in place
Clean water tank is not in place
Docking station is not plugged in
properly
Battery power is below 15%
Product is in Carpet Mode
Clean water tank is empty
Roller brush cover is not attached
properly
Plug in the docking station
properly, and check that the
product is properly placed on
the docking station and it is
being charged
Recharge the product
Switch product to Floor Mode
Rell clean water tank
Reattach roller brush cover
Power adaptor is not properly
plugged into the socket
Product is not properly placed on the
docking station
Power adaptor is not properly
plugged into the docking station
Filter mesh is too dirty
Nozzle is blocked
Roller brush is entangled by hair or
other foreign object
Dirty water tank is full
Roller brush is entangled by hair or
other foreign object
Roller brush, roller brush cover or
dirty water tank is not attached
properly
Recharge battery
Remove blockage
Rell clean water tank
Clean or reattach HEPA lter
Reattach the tank
Plug the adaptor properly into
the socket
Place the product properly onto
the docking station
Plug the adaptor properly into
the docking station
Clean the lter mesh
Clean nozzle
Detangle the roller brush
Empty and reattach dirty water
tank
Detangle the roller brush
Reattach the problem part
P.14
Troubleshooting
Error Code
E1
E2
E3
E4
E5
E6
E7
E8
E9
F1
F2
F3
F4
Problem
Charger overcurrent
Charger temperature too high
Charger temperature too low
NTC open circuit
NTC short circuit
Charger voltage too high
Output short circuit
Output current too low
Main body overcurrent
Discharging temperature too high
Discharging temperature too low
Battery damaged
Vertical lock activated
Solution
WARNING!
If problem persists, please contact Customer Service & Repair Centre. It is forbidden for anyone other
than a professional technician to disassemble the product.
Contact German Pool Customer
Service & Repair Centre
Position product at a slanted angle
and lay the roller brush at on the
oor
P.15
Technical Specication
• Specication is subject to change without prior notice.
• If there is any inconsistency or ambiguity between the English version and the Chinese version,
the Chinese version shall prevail.
• Refer to www.germanpool.com for the most updated version of the User Manual.
Model
Voltage
Power
Battery Capacity
Product Dimensions
Net Weight
WVC - 21DC
DC 18V
210 W
2600 mAh
(H)1120 (W)270 (D)280 mm
4.3 kg
P.16
目錄
警告及注意事項
產品結構
使用說明
清潔與保養
故障檢修
技術規格
保用條款
17
19
20
24
25
26
27
P.17
警告及注意事項
警告！
使用本產品前，請仔細閱讀所有說明。
• 本產品只限家居室內日常使用，如產品作任何商業、工業、出租或其他用途，保用證即告失
效。
• 請勿讓兒童或身體有殘障、精神不健全及對本產品缺乏經驗或知識的人士單獨使用本產品；如
需使用，必須要在負責任的成年人監管下方可使用。
• 應照顧好兒童，確保他們不會玩耍本產品。
• 無成年人監管下，勿讓兒童清潔及維護本產品。
• 使用前，請先檢查所有電壓是否與本產品標籤上的電壓相符。
• 如果電源線損壞，為免發生意外，電源線必須由廠方、廠方指定的維修中心或同等合格的技術
人員進行更換。
• 清潔或檢查本產品前，必須先關機及拔掉插頭。
• 請聯繫德國寶授權的技術人員進行維修或保養本產品。
1. 使用本產品之前，必須仔細閱讀本說明書的所有內容，按照本說明書的步驟安裝本產品。妥善
保管本說明書。
2. 如果您將本產品轉給其他人士使用，必須將本說明書連同本產品一起隨附。不按說明書指導內
容的任何操作，都可能會導致本產品損壞或造成人身傷害。
3. 本產品僅用於家庭、酒店、學校等的室內環境及車內環境使用，嚴禁用於室外或工業環境。
4. 嚴禁讓身體、精神或感知能力有障礙的人（包括兒童）使用或操作本產品。
5. 嚴禁讓兒童將本產品當成玩具，使用時必須監督兒童使其儘量遠離。
6. 嚴禁用濕手觸摸電源線插頭及使用本產品，防止產生傷害。
7. 必須定期檢查吸嘴口的暢通情況，若有堵塞，必須及時清除，以免阻塞造成吸力下降，影響到
本產品的使用性能。
8. 必須將本產品氣流通道和活動部分遠離長毛髮、寬鬆服裝、手指或身體其他部位。嚴禁將吸塵
管、附件吸頭或工具對著眼睛、耳朵，或將其放入口中。
9. 使用時，若發現漏電、摩打溫度過高、發出異常聲響；或如機身過熱、發出異味、異聲、吸力
弱等，必須立即停止使用並聯繫德國寶客戶服務及維修中心的專業維修人員。
10. 充電時，必須使用本公司專配的充電器進行充電；其他類型的充電器可能導致電池故障或發生
極端熱效應。
11. 若長時間不使用本產品，建議使用「自清潔模式」後關閉電源，拔下充電插頭。
12. 本產品機身、地刷含有電器部件，嚴禁泡水或沖洗。
13. 必須確保關機後才更換滾刷。
14. 本產品出現故障時，嚴禁自行維修，聯繫德國寶客戶服務及維修中心以獲取幫助。
15. 本產品說明書內所有體現的技術及其他資料由本公司或指定測試公司獲得，最終解釋權歸本公
司所有。
產品的使用範圍
1. 本產品適用於室內環境中的硬性地面，包括已上蠟地板、石磨地板、橡膠地板、大理石地面、
花崗岩地面、水磨石地面、實木地板、複合地板、竹地板及各種鏡面磚、瓷面磚等平整地表
P.18
面。若在凹凸不平的表面使用本產品時，可能會達不到最佳使用效果。
2. 嚴禁在易燃、易爆的物體附近或表面使用本產品，有導致火災和爆炸的風險。
3. 嚴禁在運作中的壁爐、加熱器附近使用本產品，防止機器外殼變形。
4. 嚴禁抽吸高溫物質（如未熄滅的煙頭、火柴或熱灰等）、超細物質（如石灰、水泥、木屑、石
膏粉、灰燼、碳粉等）、危險物品（如溶劑、除垢劑等）、化學物質（如酸性物質、清潔劑
等）以及其他物理特性不確定的物質。
5. 嚴禁利用本產品吸取洗滌劑、煤油、汽油、酒精、油漆、香水等，這些液體可能導致火災或者
爆炸。
6. 嚴禁利用本產品吸取尖銳的物體，比如玻璃碎片、小玩具、別針、迴紋針、石子、石膏、大的
紙團紙片等，這些物體可能造成堵塞、損傷機器。
7. 嚴禁利用本產品吸取任何燃燒或冒煙的物體，例如未熄滅熱源的煙灰、燃燒的煙頭或火柴等。
8. 類似鞋油、油漆、顏料等具有強油脂、強粘性或強染色性的污漬，不在本產品的適用範圍內。
關於本產品
1. 嚴禁自行拆裝封閉的機器，本產品內沒有顧客可自行維修的部件，嚴禁試圖改變機器的性能，
否則將導致危險。
2. 使用本產品規格不對應的電壓將對摩打有損害，更有可能對使用者造成傷害。
3. 正確的額定電壓標示於銘牌上。
4. 清掃樓梯時，必須格外謹慎。
5. 清潔本產品時請使用乾布，嚴禁使用汽油、酒精、香蕉水等化學溶劑，否則會導致外殼龜裂。
6. 為防止跌落，嚴禁將洗地機放於桌面或其他較高的位置。
7. 嚴禁將機器上下晃動或劇烈碰撞，防止污水流入摩打。
8. 當摩打正在工作時，嚴禁上下提起或搬運本產品，嚴禁將本產品歪向一邊或平放，防止回流污
水進入摩打。
9. 為了防止絆跌，使用本產品後，應靠牆放置。
10. 若污水箱、淨水箱沒有正確安裝或漏裝，必須根據提醒正確安裝污水箱或淨水箱。
11. 嚴禁弄濕機身，否則有可能因機器短路而發生火災和觸電事故或褪色。
關於清潔溶液
1. 如果加入大量的清潔溶液，使用時會產生較多的泡沫，可能會滲透到摩打導致危險。
2. 必須按照使用說明配比清潔液。建議使用本公司及本公司核准的製造商生產的清潔液，不能含
有酸、堿溶液或對環境有害的物質。
3. 清潔液必須保管在兒童觸及不到的地方。如果清潔溶液不慎入眼，必須用清水徹底沖洗乾淨，
萬一不小心誤食，必須立即就醫。
4. 在處理污水和清潔溶液時，應遵循所有地區的環保規定。
警告及注意事項
P.19
產品結構
主機
開關鍵
手柄
LED顯示屏
污水箱釋放鍵
地板/地毯模式鍵
滾刷釋放鍵
滾刷上蓋
滾刷
淨水箱釋放鍵
淨水箱
污水箱
充電接口
滾刷上蓋釋放鍵
檔位鍵
自清潔鍵
配件
滾刷風乾器
充電接口
滾刷 HEPA濾網組件 毛髮勾刀
清潔刷 電源轉換器
底座
P.20
使用說明
安裝/拆卸手柄
安裝手柄：（圖1）將手柄末端對準主機上的槽位，垂直向下插入，聽到「咔」一聲後，確
認手柄安裝穩妥無鬆動即安裝完成。
拆卸手柄：（圖2）按壓圖示的彈扣孔位，同時將手柄垂直向上拉出即可。
安裝/拆卸污水箱
拆卸污水箱：（圖3）握住污水箱提手，同時按壓污水箱釋放按鍵，向外拉出即可。
倒出污水：（圖4）按圖示方向依次拆出HEPA濾網和污水箱上蓋，倒出污水，再依次裝回污
水箱上蓋和HEPA濾網即可。
安裝污水箱：（圖5）將污水箱底部對準主機上的槽位，向內推入機身，聽到「咔」一聲即
安裝完成。
圖1
圖3
圖2
彈扣孔位
圖5圖4
HEPA濾網
污水箱上蓋
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