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website www.montblanc.com or ask the
authorized Montblanc boutique or Montblanc
dealer indicated on your Guarantee Certicate or
in your sales documentation.
Additional guarantee conditions applicable in the
United States of America and Canada only:
Montblanc Limited Warranty
EXCEPT TO THE EXTENT PROHIBITED
BY APPLICABLE LAW, THE MONTBLANC
INTERNATIONAL GUARANTEE SET FORTH
ABOVE IS A LIMITED WARRANTY AND SHALL BE
THE EXCLUSIVE MANUFACTURER’S WARRANTY
IN LIEU OF ANY OTHER EXPRESS WARRANTIES.
NEITHER THIS LIMITED WARRANTY NOR ANY
OTHER WARRANTIES, WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, SHALL EXTEND
BEYOND THE PERIOD OF TWO (2) YEARS FROM
THE DATE OF PURCHASE. FOR A PERIOD OF
TWO (2) YEARS FROM THE DATE OF PURCHASE
MONTBLANC WILL, AT ITS SOLE DISCRETION,
REPAIR OR REPLACE ANY DEFECTIVE
MONTBLANC PRODUCT OR PART UNDER THE
LIMITED WARRANTY FREE OF CHARGE SUBJECT
TO THE RIGHT TO CHARGE FOR SHIPPING
COSTS, AND SUBJECT TO THE FOLLOWING
CONDITIONS: THE RETURNED MONTBLANC
PRODUCT MUST BE ACCOMPANIED BY
THE GUARANTEE CERTIFICATE (INCLUDED
WITH THE MONTBLANC PRODUCT), DULY
COMPLETED, DATED, STAMPED AND SIGNED
BY AN AUTHORISED MONTBLANC BOUTIQUE
OR DEALER. SUCH GUARANTEE CERTIFICATE
MAY ONLY BE COMPLETED BY AN AUTHORISED
MONTBLANC BOUTIQUE OR MONTBLANC
DEALER. THE SERIAL NUMBER ORIGINALLY
IMPRINTED ON THE MONTBLANC PRODUCT
IS CLEARLY LEGIBLE AND NO PART OF THE
ORIGINAL MONTBLANC PRODUCT OR
ORIGINAL SERIAL NUMBER HAS BEEN REMOVED,
CHANGED, ALTERED, REPLACED, ERASED OR
DEFACED. IN ADDITION TO THE FOREGOING,
ALL OTHER CONDITIONS SET FORTH IN THE
MONTBLANC INTERNATIONAL GUARANTEE
ARE APPLICABLE TO THE MONTBLANC LIMITED
WARRANTY IN THE UNITED STATES OF AMERICA
AND CANADA. FAILURE OF ANY OF THESE
CONDITIONS VOIDS ALL WARRANTY RIGHTS.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE
REMEDY. MONTBLANC SHALL NOT BE LIABLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
Montblanc does not authorise any distributor or
dealer of its products to make any warranties
beyond this Limited Warranty or to otherwise
assume for Montblanc any obligations or liability
in connection with the sale or distribution of its
products. Some states, provinces or territories
do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the
above limitations or exclusions may not apply to
you.
A warranty claim may be sent to Montblanc
North America LLC or Richemont Canada Ltd.
at the following addresses, or for a complete list
of authorised Montblanc boutiques, Montblanc
dealers and Montblanc service centres, please
consult the Montblanc website www.montblanc.
com, in each case using the procedure outlined
in ‘How to Obtain Service’:
service centres located around the world and
they will be able to provide guarantee service as
dened herein (for a complete list of authorized
Montblanc boutiques, Montblanc dealers and
Montblanc service centres, please consult the
Montblanc website (www.montblanc.com).
Montblanc warrants its product against defects
in materials and manufacturing for a period of
two (2) years from the date of purchase (the
“Guarantee period”). If the product is returned
during the Guarantee period, Montblanc will
repair or replace any defective Montblanc
Product or part free of charge within a reasonable
time after the product is returned, subject to the
right to charge for shipping. Upon expiration of
the Guarantee period, any repairs will be subject
to a service charge.
How to Obtain Service
You may obtain service by bringing or sending
the Montblanc Product to your authorised
Montblanc boutique, Montblanc dealer or to any
Montblanc service centre as further indicated
in this service guide. You are responsible for
transportation costs, including but not limited to
postage, insurance and packing materials. We
recommend that any shipments to us include
certied delivery and insurance.
In order to obtain service through this Montblanc
International Guarantee, the returned Montblanc
Product must be accompanied by the original
Guarantee Certicate that was included with
the Montblanc Product at the time of purchase,
duly completed, dated, stamped and signed by
an authorised Montblanc boutique or Montblanc
dealer. Such Guarantee Certicate may only be
completed by an authorised Montblanc boutique
or Montblanc dealer.
What is Not Covered under the Montblanc
International Guarantee
The Montblanc International Guarantee does not
cover:
(a) defects and damages due to loss, theft, re or
other causes beyond our control.
(b) defects and damages resulting from misuse,
negligence or accident.
(c) defects and damages caused by improper
use (knocks, dents, crushing, etc.), alterations,
tampering, dismantling or services and repairs
completed by anyone other than an authorised
Montblanc boutique, Montblanc dealer or
Montblanc service centre, or by the use of
components or accessories (such as bottled
ink or cartridges) other than those produced or
recommended by Montblanc.
(d) defects and damages due to normal wear
and tear.
(e) Montblanc Products where the serial number
has been removed or is not clearly legible, or
where any part of the original Montblanc Product
has been removed, changed, altered, replaced,
erased or defaced.
(f) routine maintenance and cleaning.
(g) battery cells, chargers, accessories, leather
straps, rubber, nylon and metal bracelets.
Montblanc Service Contacts
Only authorised Montblanc boutiques,
Montblanc dealers and Montblanc service
centres are entitled to provide guarantee
service as dened herein. For more information
and a complete list of authorised Montblanc
boutiques, Montblanc dealers and Montblanc
service centres, please consult the Montblanc