Problem Possible cause Solution
The robot was lifted while it
was cleaning.
Press the start/stop button. Place the
robot on the floor. Then press the
start/stop button to make the robot
resume cleaning.
The robot does not clean
properly.
The bristles of one or both side
brushes are crooked or bent.
Soak the brush or brushes in warm water
for a while. If this does not restore the
bristles to their proper shape, replace
the side brushes (see chapter
'Replacement').
The filter in the dust container
is dirty.
Clean the filter in the dust container with
a cloth or a toothbrush with soft bristles.
You can also clean the filter and dust
container with a regular vacuum cleaner
at a low suction power setting.
If brushing or vacuuming does not help
to clean the filter, replace the filter with
a new one. We advise you to replace the
filter at least once a year.
The suction opening in the
bottom of the dust container is
clogged.
Clean the suction opening (see chapter
'Cleaning and maintenance').
The front wheel is jammed
with hair or other dirt.
Clean the front wheel (see chapter
'Cleaning and maintenance').
The robot is cleaning a very
dark or shiny surface, which
triggers the drop-off sensors.
This causes the robot to move
in an unusual pattern.
Press the start/stop button and then
move the robot to a lighter colored
piece of the floor. If the problem
continues to occur on lighter colored
floors, please go to
www.philips.com/support or contact the
Consumer Care Center in your country.
The robot is cleaning a floor
that reflects sunlight quite
strongly. This triggers the drop-
off sensors and causes the
robot to move in an unusual
pattern.
Close the curtains to block sunlight from
entering the room. You can also start
cleaning when the sunlight is less bright.
The rechargeable battery
can no longer be charged
or runs empty very fast.
The rechargeable battery has
reached the end of its life.
Have the rechargeable battery replaced
by a Philips service center (see chapter
'Replacement').
The battery of the
remote control runs
empty too fast.
Perhaps you did not insert the
correct type of battery.
For the remote control, you need a
CR2025 coin-shaped battery. If the
problem persists, go to
www.philips.com/support or contact the
Consumer Care Center in your country.
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