Problem Possible cause Solution
The robot does not start
cleaning when I press the
start/stop button.
The rechargeable battery is
empty.
Charge the rechargeable battery (see
'Preparing for use').
The robot does not
respond when I press
one of the buttons.
The robot could not find the
docking station and the
battery ran out.
Place the robot on the plugged-in
docking station. After a few seconds, the
robot beeps and the display lights up.
The robot beeped and
stopped.
One or both wheels are stuck. Press the start/stop button. Remove the
fluff, hair, thread or wire that is caught
around the wheel suspension.
One or both side brushes are
stuck.
Clean the side brushes (see 'Cleaning
the robot').
The robot was lifted while it
was cleaning.
Press the start/stop button. Place the
robot on the floor. Then press the
start/stop button to make the robot
resume cleaning.
The robot does not clean
properly.
The bristles of one or both side
brushes are crooked or bent.
Soak the brush or brushes in warm water
for a while. If this does not restore the
bristles to their proper shape, replace
the side brushes (see 'Replacing the side
brushes').
The filter in the dust container
is dirty.
Disassemble the filter unit. Clean the
dust filer and the EPA filter with a
toothbrush with soft bristles. You can
also rinse the dust filter under a tap.
If cleaning the EPA filter does not help
anymore, replace the filter with a new
one. We advise you to replace the EPA
filter at least once a year.
The suction opening in the
bottom of the dust container is
clogged.
Clean the suction opening (see
'Cleaning the robot').
The front wheel is jammed
with hair or other dirt.
Clean the front wheel (see 'Cleaning the
robot').
The robot is cleaning a very
dark or shiny surface, which
triggers the drop-off sensors.
This causes the robot to move
in an unusual pattern.
Press the start/stop button and then
move the robot to a lighter colored
piece of the floor. If the problem
continues to occur on lighter colored
floors, please go to
www.philips.com/support or contact the
Consumer Care Center in your country.
13
English