16
Troubleshooting Before calling a service supplier,
please check the following possible causes.
If... Possible cause Howtox
White or glittering
akesoatinginthe
hot water.
Rough milky white
substancess are
adhered to inner
container.
●
The cause of this is “scale”. (see P.14)
It is not akes of uororesin.
* Water with a large content of minerals in it such
as mineral water or ionized water, is more likely to
cause a scale or white layer in the hot water.
●
Clean the inner container with a wet
soft sponge. (See P.14)
●
If the “scale” still remains, clean with
citric acid. (See P.15)
Boiling sounds
become louder. ●
When “scale” adheres, boiling sounds become louder.
Hot water has odors
of chlorine. ●
Odors of chlorine remain depending on the amount of
chlorine in tap water.
●
Press key to reduce the
chlorine. (See P.10)
Hot water has an
unpleasant odor.
●
When the unit is new, resin used in the manufacturing process may give off a mild odor. This will disappear with use.
●
If the unit is placed on surfaces such as a vinyl sheet, the odor may be carried over into the water.
Hot water comes out
by itself. ●
Water has been added above maximum water level.
●
Lower the water level.
Hot water does not
owoutsmoothly.
Electric dispense
Air dispense
●
The mesh lter may be clogged with “scale”.
(See P.14)
●
When scale is accumulates in the inner container and
remaining hot water is low, hot water does not ow
out smoothly.
●
Immediately after boiling, hot water may not ow out
smoothly.
●
Clean the lter with a brush.
●
If the “scale” cannot be removed,
replace the lter (See P.17)
●
Rubber gaskets may be damaged.
●
Replace gaskets. (See P.17)
●
It is harder to dispense if the keep-warm temperature or water level is low.
The indicator lights
ashalternately. ●
Overheating protection has been activated (See P.9)
●
Add water and press key.
●
The indicator lights may ash alternately by adding
boiling water or the way the water is supplied.
●
Press key.
●
When the inner container is cleaned with citric acid,
citric acid has built up on the bottom.
●
Disconnect the plug, and stir the citric
well to dispose.
Hot water does
not dispense.
Electric dispense
Air dispense
●
The automatic lock has been engaged.
●
Press key.
●
The Push plate lock lever is locked.
●
Unlock the Push plate lock lever.
●
The lid is opened.
●
Close the lid securely.
●
If the problem is not xed after checking the above possible causes, or if you think something is strange, disconnect the body plug
from the unit. Wait at least 10 seconds and then re-connect the plug.
●
The semi-transparent inner part inside the lid may become yellowish. This does not affect operation of the unit.
●
The rattling noise in the lid is made by small ball-shaped components which prevent water from ooding out
if the unit topples over.
●
If the room temperature is very high, the outside of the main unit may reach about 50°C.
The unit does not
turn on.
●
You poured in water directly from a tap.
●
It is broken if the electric components
are immersed in water.
Contact the store where you
purchased the unit for repair.
●
You put the unit on the sink.
●
You turn the unit upside down with its bottom wet.
●
You washed the unit in water.
The indicator lights
ashalternately
and displayed H1
or H3.
●
This is malfunction of the sensor.
●
Contact the stores where you purchased.
Troubleshooting
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