13
Problem Possible cause Solution
Water condenses
on the iron during
ironing.
Automatic/Max steam mode
has been used for a long period
of time.
Switch o the automatic/Max steam
mode and use the manual trigger to
activate the steam when needed.
Steam is reected from the
ironing board and condenses
on the iron.
Use a board/board cover that allows
steam to penetrate through.
Water droplets
come out of the
soleplate.
The steam that was still present
in the hose has cooled down
and condensed into water. This
causes water droplets to come
out of the soleplate.
Steam away from the garment for a few
seconds.
Some steam comes
out of soleplate
when iron is resting.
The iron has rested for a longer
period of time and is regulating
to ensure that the soleplate is
at the right temperature during
rest. This is normal.
If the steam continues for a long period
when the iron is resting, switch o the
appliance and remove the plug from the
wall socket. Contact an authorised Philips
service centre.
Steam and/or water
come out from
under the EASY
DE-CALC knob.
The EASY DE-CALC knob is not
tightened properly.
Switch o the appliance and let the
appliance cool down for 2 hours. Unscrew
the EASY DE-CALC knob and screw it
back onto the appliance properly. Note:
Some water may escape when you
remove the knob.
The rubber sealing ring of the
EASY DE-CALC knob is worn.
Contact an authorised Philips service
centre for a new EASY DE-CALC knob.
Dirty water and
impurities come
out of the soleplate
or the soleplate is
dirty.
Impurities or chemicals present
in the water have deposited in
the steam vents and/or on the
soleplate.
Clean the soleplate with a damp cloth.
Too much scale and minerals
have accumulated inside the
appliance.
Descale the appliance regularly (see
chapter ‘Important - EASY DE-CALC’ and
‘Important -Descaling the soleplate’).
The iron leaves a
shine or an imprint
on the garment.
The surface to be ironed was
uneven, for instance because
you were ironing over a seam or
a fold in the garment.
ActiveSense is safe on all ironable
garments. The shine or imprint is not
permanent and will come o if you wash
the garment. Avoid ironing over seams or
folds or you can place a cotton cloth over
the area to be ironed to avoid imprints at
seams and folds.
The appliance does
not produce any
steam.
There is not enough water in the
water tank (the ‘low water alert’
light ashes).
Fill the water tank (see chapter ‘Using
your appliance’, section ‘Getting the
product ready’).
The appliance is not hot enough
to produce steam.
Wait until the ‘iron ready’ light on the iron
lights up continuously.
The automatic steam mode is
o and you did not press the
steam trigger.
Press the steam trigger and keep it
pressed while you iron or ensure that the
automatic steam mode is on.
The water tank is not placed in
the appliance properly.
Slide the water tank back into the
appliance rmly (‘click’).