Aer-sales Service
Repairs : Return the product to the point of purchase for repairs. Please note that we
reserve the right to refuse service in the event of damage so severe that there is lile
hope of function being restored, whether said damage is caused by physical shocks,
exposure to or immersion in sand, mud, or water or the like.
Warranty service : Should the product malfunction in the course of normal use as set
forth in the user's manual and accompanying documentation, it may be returned to the
point of purchase for repairs within warranty period. The owner is responsible for all
shipping costs. The warranty period varies with the country or region of purchase.
Stored dated receipts or other proof of purchase in a safe place, as it will be required
for repairs made under warranty.
Service Outside the Warranty Period : Request for service will normally be accepted
within a period of roughly 5 years following the end of production, during which time
spares will be kept on hand, although owners may be offered an equivalent product
during this period in the event that spares are not available. Compatibility with
consumables and accessories for the original product is not guaranteed. To prevent
waste, repairs or replacement may be made using refurbished parts or products, and
DZOFILM may collect returned parts or products for later use. When returning a
product for repair, please let us know if you need the original parts.
Privacy : DZOFILM obeys all applicable laws and regulations concerning the handling
of names, addresses, phone numbers, and other personal information provided by
users.
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