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The appliance
does not work
anymore.
Make sure that you have pressed the on/off
button properly. Charge the appliance according
to the instructions in this user manual. Verify
whether there is a power failure and if the wall
socket is live. Check if the charging light on the
appliance lights up to make sure the appliance
is charging. If it does not light up or if the
appliance still does not work, take it to your
Philips dealer or the nearest Philips service
center.
I don’t know
which heads I can
use with VisaPure
Advanced.
All standard or intelligent cleansing brush heads,
the Revitalising Massage head and the Fresh
Eyes head can be used with VisaPure
Advanced. To find out more about the range of
VisaPure attachments consult our website
www.shop.philips.com or the shop where you
purchased your Philips VisaPure Advanced. If
you have any difficulties obtaining information
on replacement brush heads, please contact the
Philips Consumer Care Center in your country.
You find its contact details in the worldwide
guarantee leaflet. You can also visit
www.philips.com/support.
The brush head
feels too harsh on
my skin.
If you experience the brush head as too harsh,
we advise you to start using one of the brush
heads specially developed for sensitive or extra
sensitive skin. The Sensitive and Extra Sensitive
brush heads have softer bristles. We
recommend the Sensitive brush head for
sensitive skin and the Extra Sensitive brush head
for extra sensitive and dry skin. For the best
treatment for your sensitive skin, we advise you
to use the Intelligent Sensitive brush head.
Thanks to the NFC tag in the brush head, the
brush is programmed with lower levels of
rotation, vibration and duration that are tailored
to your delicate skin. Enjoy the benefits of a
customized brush head that is adapted to your
needs, with the intensity levels that are right for
your skin.
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English