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Before Using the Product
Please read this document before use. Keep the document in a safe place for future
reference. Make sure that the end users read the document.
For the precautions on using, refer to the following:
1. Operating Environment
*1 64-bit version only
*2 Server Core installation is not supported.
*3 An installer does not perform in CUI mode.
*4 MELSOFT iQ AppPortal (Client) may not run properly.
• When the following functions are used, this product may not run properly.
• Application start-up in Windows compatibility mode
• Fast user switching
• Remote desktop
• Touch function
• Modern UI
• Virtual environment such as Client Hyper-V
• Tablet mode
• Virtual desktops
• Unified Write Filter
• In the following cases, the screen of this product may not work properly.
• The size of the text and other items in the screen is other than 100% (96 DPI,
9 pt etc.).
For details, refer to the following:
iQ AppPortal Operating Manual [SH-081623ENG]
• The resolution of the screen is changed in operation.
• The Windows theme is changed in operation.
• The multi-display is set.
• If the Windows text cursor indicator setting is enabled, this product may not run
correctly. Disable the setting.
• Use the product as a user having a privilege higher than 'Standard user' or
'Administrator' for Windows 11 and Windows 10.
• Surrogate pair characters and environment dependent characters are not available
in iQ AppPortal.
iQ AppPortal Installation Instructions
Manual name Manual number
iQ AppPortal Operating Manual SH-081623ENG
Notice
Reprinting or reproducing the part or all of the contents of this document in any
form for any purpose without the permission of Mitsubishi Electric Corporation is
strictly forbidden.
Although we have made the utmost effort to follow the revisions of the software
and hardware, in some cases, unsynchronized matter may occur.
The information in this document may be subject to change without notice.
Item Contents
Personal
computer
A personal computer on which Microsoft Windows operates
CPU Windows 11 2 or more cores on a compatible 64-bit
processor or System on a Chip (SoC).
Other than Windows 11 Intel Core2 Duo Processor 2 GHz or
more
Required
memory
Windows 11 Recommended 4 GB or more
Other than Windows 11 Recommended 2 GB or more
Available hard
disk capacity
4 GB or more
Monitor Resolution 1024 x 768 pixels or higher
OS
(32/64-bit edition)
(English version,
Japanese
version,
Simplified
Chinese version)
• Windows 11 (Home, Pro, Enterprise, Education)
• Windows 10 (Home, Pro, Enterprise, Education, IoT Enterprise
2016 LTSB*1)
• Windows Server 2022 (Standard, Essentials)*2,*3,*4
• Windows Server 2019 (Standard, Essentials)*2,*3,*4
• Windows Server 2016 (Standard, Essentials)*2,*3,*4
2. Installation/Uninstallation
2.1 Confirm before installation
• Log on to the personal computer as an administrator.
• Close all applications running before installation. If the product is installed while other
applications are running, it may not run normally.
Acknowledgements
• Do not shift to the power save mode (standby, hibernate, sleep) while installing
software.
• If the [Cancel] button is clicked while installing, installation is interrupted. In this case,
insert the DVD included in this product and restart installing by following the on-
screen instructions.
• When a warning message of the security software appears, continue installing by
following the on-screen instructions.
• This software's copyright is owned by Mitsubishi Electric Corporation.
• This product (including manual) can be used under Software License Agreement
only.
• We do not take any responsibilities for the consequences of operating this product
(including manual).
2.2 Installation
1. Insert the DVD (SW2DND-IQWK-CNT-A2) to the DVD drive.
2. Double-click "winvoker.exe" in the DVD.
3. Select "Application Integrated Management Software MELSOFT iQ AppPortal."
4. Download the compressed file, and decompress it.
5. Double-click "setup.exe" in the unzipped folder to start installation.
6. Select or enter the necessary information by following the on-screen instructions.
7. To set an environment necessary for introducing MELSOFT iQ AppPortal, the
personal computer may need to be restarted and double-click "setup.exe" again.
Follow the on-screen instructions.
2.3 Uninstallation
Uninstall MELSOFT iQ AppPortal (Server) and MELSOFT iQ AppPortal (Client) from
the control panel of Windows.
The data which was registered with MELSOFT iQ AppPortal (Data) is deleted with
MELSOFT iQ AppPortal (Server).
Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of
companies.
Intel is either registered trademarks or trademarks of Intel Corporation in the United
States and/or other countries.
The company names, system names and product names mentioned in this manual
are either registered trademarks or trademarks of their respective companies.
In some cases, trademark symbols such as '' or '' are not specified in this manual.
使用前请务必阅读
使用前请务必阅读本资料。阅读后请妥善保管，以便随时使用。此外，本产品的用户
发生变更时，请务必将本资料转交给最终用户。
关于使用时的注意事项，请参照以下手册。
1. 运行环境
*1 仅支持64位版。
*2 不支持Server Core安装。
*3 在CUI模式下，安装程序不运行。
*4 MELSOFT iQ AppPortal(Client)有可能无法正常运行。
•如果使用下述功能，有可能导致本产品无法正常运行。
•Windows兼容模式下的应用程序启动
•用户简易切换
•远程桌面
•触控功能
•Modern UI
•客户端Hyper-V等虚拟环境
•平板模式
•虚拟桌面
•统一写入筛选器
•下述情况下，有可能导致本产品的画面无法正常运行。
•画面中的文本与其他项目等的尺寸为100％ （96DPI、9pt等）以外时
详细内容，请参照以下手册。
iQ AppPortal操作手册 [SH-081617CHN]
•在运行中更改了画面的分辨率时
•在运行中更改了Windows的主题时
•设置为多屏显示时
•启用Windows的文本光标指示器的设置时，本产品有可能无法正常运行。应禁用
Windows的文本光标指示器的设置。
•在Windows 11及Windows 10中，请以“标准用户”或“管理员”权限使用。
•在iQ AppPortal中无法使用代理对字符与环境依赖字符。
iQ AppPortal 安装步骤说明书
手册名称 手册编号
iQ AppPortal 操作手册 SH-081617CHN
本说明书相关注意事项
未经三菱电机株式会社许可，禁止以任何形式转载或复制本说明书的部分或全部内
容。
本说明书的记载内容尽量跟随软件、硬件的改版进程，但仍有可能无法完全同步。
本说明书中记载的内容可能在事先未知会的情况下进行更改，敬请谅解。
项目 内容
个人计算机 基于Microsoft Windows下运行的个人计算机
CPU Windows 11 支持64位的处理器 （双核或多核）或系
统单芯片 （SoC）
Windows 11以外 建议Intel Core 2 Duo 2GHz以上
必要内存 Windows 11 建议4GB以上
Windows 11以外 建议2GB以上
硬盘可用空间 4GB以上
显示器 分辨率1024×768像素以上
OS
（32/64位版）
（日语版、
英语版、
简体中文版）
•Windows 11(Home、Pro、Enterprise、Education)
•Windows 10(Home、Pro、Enterprise、Education、IoT
Enterprise 2016 LTSB*1)
•Windows Server 2022(Standard、 Essentials)*2、*3、*4
•Windows Server 2019(Standard、 Essentials)*2、*3、*4
•Windows Server 2016(Standard、 Essentials)*2、*3、*4
2. 安装/卸载
2.1 安装前请确认
•安装至个人计算机时，请以“管理员”或“Administrator”权限的用户进行登录。
•安装前，请结束所有运行的应用程序。如果在其他应用程序运行的状态下进行安装，
有可能导致产品无法正常运行。
申明
•软件安装过程中，请勿进入节电模式 （待机、休眠、睡眠）。
•安装途中如点击了[取消]按钮，则会中断安装进程。若安装中断，请插入本产品附带
的DVD，按照画面指示重新开始安装。
•出现安全软件的警告信息时，请按照画面指示进行安装。
•本产品软件著作权属于三菱电机株式会社所有。
•本产品 （包含手册）只能基于软件使用协议使用。
•对于使用本产品 （包含手册）后产生的一切影响，三菱电机株式会社不予负责，敬
请谅解。
2.2 安装步骤
1. 将DVD （SW2DND-IQWK-CNT-A1）放入DVD驱动器中。
2. 双击DVD内的“winvoker.exe”。
3. 选择“应用程序整合管理软件 MELSOFT iQ AppPortal”。
4. 下载压缩文件，并对其进行解压。
5. 双击解压后的文件夹内的“setup.exe”。
6. 请按照画面指示选择或输入必要事项。
7. 设置MELSOFT iQ AppPortal的导入所需的环境，对计算机再重启后，可能会再次双
击“setup.exe”。
按照画面的指示进行操作。
2.3 卸载步骤
请通过Windows的控制面板卸载MELSOFT iQ AppPortal(Server)及MELSOFT iQ
AppPortal(Client)。
通过MELSOFT iQ AppPortal(Data)登录的数据将与MELSOFT iQ AppPortal(Server)同时
被删除。
Microsoft, Windows, and Windows Server are trademarks of the Microsoft group
of companies.
Intel is either registered trademarks or trademarks of Intel Corporation in
the United States and/or other countries.
The company names, system names and product names mentioned in this manual
are either registered trademarks or trademarks of their respective
companies.
In some cases, trademark symbols such as‘’or‘’are not specified in
this manual.
HEAD OFFICE: TOKYO BLDG., 2-7-3, MARUNOUCHI, CHIYODA-KU, TOKYO 100-8310, JAPAN
NAGOYA WORKS: 1-14, YADA-MINAMI 5-CHOME, HIGASHI-KU, NAGOYA 461-8670, JAPAN
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