RK-YKK15

Rasonic RK-YKK15 ユーザーマニュアル

  • Rasonic RK-YKK15 温度制御電気ケトルの使用説明書を読みました。このケトルの使用方法、安全上の注意、清掃方法、トラブルシューティングなど、あらゆる疑問にお答えします。温度設定機能や空焚き防止機能など、この製品の特長についてご質問があれば、お気軽にお尋ねください。
  • 水を入れる前に何をすべきですか?
    水道水を使用する場合はどうすればよいですか?
    水垢の除去方法は?
    製品が自動的に電源が切れるのはなぜですか?
RK-YKK15
使用說明書
OPERATION MANUAL
在使用本產品前請仔細閱讀此說明書閱讀後小心收藏保存以備日後查閱
Please read the operation manual carefully before using. Keep it in a safe place for future reference.
本說明書中的圖示可能與實物有不同的地方僅供參考
The images in this operation manual are for reference only and may not match with the actual
product.
僅供家庭使用
For household use only
温控電熱水壺
Temperature Control Kettle
1
非常感謝您選購樂信牌温控電熱水壺使用前請先詳細閱讀本說明書並保存以備日後參考
目錄
1. 安全注意事項
2. 清潔及儲存
3. 產品規格
4. 產品說明
5. 首次使用
6. 使用方法
7. 特別聲明
8. 售後服務
2
1. 安全注意事項
使用本產品時必須遵守下列安全措施
下圖表示由於錯誤操作而引起不同程度的危險等級
警 告 注 意
此標誌表示可能造成傷亡。 此標誌表示可能造成傷害或財物損失
以下不同標誌區分各種必須遵守的指示
此標誌表示禁止。 此標誌表示必須遵守
警 告
為免危險產品只適用於本說明書註
明的用途切勿將產品或任何部份在
室外使用或作其他用途使用 如錯誤
操作可造成傷害
切勿擅自改裝產品或使用非生產商提
供的原廠零件進行修理否則可造成危
險及維修保養無效
電熱水壼主體必須與原裝電源底座配
合使用使用前確保電源底座與主體
已徹底連接否則會因接觸不良導致
產品異常發熱或損壞
切勿與其他高功率的電器共用同一插
超額使用電線拖板或使用220-240V
以外的電源以防電力負荷過重及造成
危 險。
切勿從水龍頭或在洗滌槽中直接加
避免水溢出至連接器或流入機內
或會造成電子零件故障或發生危險
產品使用後必須清潔切勿把產品
源底座或插頭浸入水中或被水濺濕
以免造成觸電及火災
如使用自來水須停用「PureWater
Mode」將水煮沸至100°C才可進行
保 溫。
切勿注水超過MAX 1.5 L最高水位
標記如果本產品裝水太多沸騰時滾
水可能噴出
切勿使用有殘缺或鬆動的插座手濕時切勿接觸插入或拔除插頭
則可能構成觸電
切勿讓兒童清潔及保養產品除非兒
童是年齡在8歲或以上及監督的情況
監督兒童不可將產品當作玩具
產品電源底座及其電源線放於8歲以
下兒童不能接觸的地方
經常檢查產品電源底座電源線及插
如有損壞為避免危險應立即停止
使用並聯絡信興電器服務中心有限公
司安排檢查及維修
3
注 意
電熱水壺只用來加熱開水切勿加熱
及盛載水以外的液體如牛奶茶或冰
塊 等。
電源底座可能會出現水珠凝結這是正
常現象並不代表電熱水壺故障
使用時切勿移動或搖晃產品以免造
成危險
切勿在加熱開水時將主體移離電源
底 座。
切勿使任何物件遮蓋產品表面及倒水
避免過熱導致故障
注水或倒水前必須確保電熱水壼的電
源已關閉並將主體移離電源底座
使用提手移動或提起主體並應小心
緩慢地倒出熱水以免被燙傷
在插入或拔除插頭時應用手握穩插
不要抓住電源線
不可放重物在電源線上切勿夾住
用力拉扯或扭曲電源線
使用前確定產品表面電源底座及插
頭清潔乾爽否則可能引致故障
為避免燙傷切勿將臉頰或手等靠近
壺蓋及壼咀或觸碰變熱的電熱水壺表
切勿觸摸使用後的發熱板因仍有
餘 熱。
需時常留意水位必須在水位低於
MIN 0.5 L最低水位標記線前注
避免引起產品乾燒
在沸水過程中或剛沸騰後切勿開啟
壺蓋否則有大量水蒸氣會冒出造成
燙傷打開壺蓋時小心灼熱蒸氣及壺
蓋有熱水滴落
電熱水壺只供家庭或類似環境使用
商戶內部辦事處和其他工作環境的員
工廚房區域旅館汽車旅館和其他住
宿類似的環境
切勿在以下環境使用電熱水壺:
–潮濕或近水的環境;
–被陽光直接照射或靠近熱源
如焗爐電磁爐及火源;
–不平穩的表面上;
–易燃物料或不耐熱物品附近
(如枱布窗簾及毛巾等)
電熱水壺可供年齡在8歲或以上的兒童
及體質感覺或智力有障礙人士或缺乏
經驗和相關知識的人士使用但他們必
須曾經接受負責安全人士的監督或指
導如何安全地使用電熱水壺和理解所
涉及的危險
切勿在電源線纏結的情況下使用或將
電源線懸掛在桌子廚櫃的邊緣或讓
它接觸發熱的表面否則損害電源線
使用後必須拔出插頭然後倒清壺內的
剩水待電熱水壺冷卻後才移動清潔
或檢查
4
2. 清潔及儲存
1. 清潔前必須先拔掉電源插頭及將主體與電源底座分離並待產品冷卻
2. 切勿用水沖洗產品如要清潔機身表面可用柔軟微濕布擦拭若機身表面污漬太多可用軟布沾上
溫和清潔劑擦拭然後再抺乾
3. 使用後產品內腔及發熱板可能會出現小斑點(如紅色乳白色黑色等情況)或變色這個現象是由
於水中所含的雜質引起變化或因水垢積聚太久所致水的硬度越大水垢積聚的速度越快水垢可
能會呈現不同的顏色水垢雖然無害但太多的水垢會影響產品的性能須遵循指示定期清除產品
內的水垢
4. 清除水垢步驟:
4.1.將切片檸檬放入壺內份量約為1至2片或每升水放入20克檸檬酸
4.2.注清水入壺內至MAX 1.5 L最高水位標記
4.3.連接電源把水加熱至沸騰後讓產品冷卻15分鐘再把熱水倒掉混有檸檬片或檸檬酸的水
不可長時間浸泡在壺內避免損壞內腔表面
4.4.用海綿或軟毛刷刷洗內腔及發熱板然後用清水沖洗乾淨
4.5.再次注入清水加熱至沸騰然後把熱水倒掉
4.6.若壺內仍有殘餘水垢可重覆以上步驟
5. 如需清潔產品內腔及發熱板用軟毛刷或海綿沾上溫和清潔劑清洗再用水清潔乾淨切勿使用去
污粉或粗硬的潔具(如鋼絲刷)擦拭
6. 切勿使用鹼性含腐蝕性或有毒的清潔劑清潔產品
7. 儲存時將電源線收藏在電源底座切勿將電源線纏繞在電源底座四周或壓住電源線避免造成電
源線損壞
8. 儲存時將產品放入紙箱及存放在乾爽的地方
3. 產品規格
型號 RK-YKK15/*
顏色 *W=象牙白/B=海軍藍/G=炭灰
額定電壓 220-240伏特~50-60赫茲
額定功率 1500-1800瓦
容量(約) 1.5升
淨重(約) 1.2公斤
產品尺寸(闊x深x高) 204x157x273毫米
5
4. 產品說明
1
2
3
6
5
4
8
9
7
(產品圖像僅用作說明用途可能與實際產品有所不同)
1. 開蓋按鈕 6. 手柄
2. 開關鍵 7. 顯示螢幕
3. 功能鍵 8. 主體
4. 壺蓋 9. 電源底座
5. 倒水口
5. 首次使用
1. 清除產品的所有包裝物料及貼紙(如有)
2. 將電源底座放置在乾燥及平穩的表面
3. 將電源線從電源底座拉出至適當長度將電源線穿過底座上的一個槽孔以固定其位置
4. 用清水清洗產品內腔然後加水到MAX 1.5 L最高水位標記並將水煮沸一次(請參閱6.使用方法)
5. 將熱水倒掉並再次清洗產品內腔
6. 使用方法
1. 如需注水入電熱水壺將主體移離電源底座然後按下開蓋按鈕打開壺蓋
2. 可使用自來水或蒸餾水切勿注水低於水壺內標明的「MIN 0.5 L最低或高於「MAX 1.5 L 」最 高
水位標記以免煮沸時乾燒或濺出熱水當水位低於「MIN 0.5 L水位標記時切勿煮沸或保溫
3. 關上壺蓋直至聽見「喀嚓一聲
4. 將主體放在電源底座上並將電源插頭插穩在電源插座上
6
5. 按下開關鍵啟動電熱水壺實時水溫和所有選項將在顯示螢幕上亮起以顯示電熱水壺已開啟並處
於待機模式實時水温温度顯示隨實際環境有輕微變動屬正常現象
實時水温温度 °C
Boil 100 °C (煮沸)
Co󼴨ee 90 °C (咖啡)
Tea 85 °C (茶)
Warm 60 °C (保溫)
Honey 40 °C (蜜糖)
6. 如要煲水按下功能鍵選擇「Boil 100 °C電熱水壺便會將水煮沸(100°C)然後自動停止電熱
水壺及顯示螢幕會在閒置10分鐘後自動關機
提示:「Boil 100 °C」模式下沒有保溫功能
7. 如要將熱水保存在理想的預設溫度(90/85/60/40 °C):
水類 PureWaterMode 100℃沸騰
自來水 停用
蒸餾水或白開水 啓動
7.1 如您使用自來水按功能鍵2秒以停用「 Pure Water Mode 」(預設開啟)如使用蒸餾水
跳至下一步停用該模式時「Pure Water 的指示燈將在顯示螢幕上熄滅如要重啟再次按
下功能鍵2秒
7.2 然後重覆按功能鍵以選擇所需的預設溫度當電熱水壺在加熱時顯示螢幕上所選溫度的功
能名將閃動達至該溫度後將停止閃動當前水溫將顯示在螢幕上
如您使用自來水須停用「Pure Water Mode 當在此模式停用時選擇90/85/60/40 °C水 溫,
電熱水壺會將水加熱至100°C然後發出嗶聲電熱水壺會自動將水保溫至所選擇的溫度最長
24小時之後便會關機
如您使用蒸餾水或白開水可啟用「Pure Water Mode 當在此模式啓用時選擇90/85/60/40 °C
水溫電熱水壺會將水加熱至所選擇的溫度然後發出嗶聲電熱水壺會自動將水保溫至所選擇的
溫度最長24小時然後便會關機
提示:在保溫功能下如將主體從電源底座提起再重新放回底座電熱水壺會繼續原來的保溫設定
8. 使用後按下開關鍵關機並拔出電源插頭
注意:
如使用自來水將水煮沸至100°C然後才進行保溫
為避免熨傷只可觸碰按鈕及用手柄提起電熱水壺
如不使用產品必須關掉電源並拔出電源插頭
提 示: 此產品設有防乾燒功能若產品在沒有盛水或水量低於MIN 0.5 L最低水位標記的情況下運作
產品會自動關機若產品曾乾燒須先關掉電源並將產品移離電源底座待其冷卻15分鐘後才再次
使 用。
7
7. 特別聲明
1. 此說明書內所有內容經過核對如有任何印刷錯誤或內容上的誤解本公司將保留解釋權
2. 本產品若有技術改進會編進新版說明書中恕不另行通知產品外觀及規格以廠方生產資料為準
3. 此說明書的電子副本可透過電子郵件發送致客戶如有需要請致電信興電工工程有限公司:28612767
8. 售後服務
信興電工工程有限公司(「本公司)將授權信興電器服務中心有限公司(「服務中心)(統稱「信興」)提供
一年保修服務並由發票/換購收據上的日期起計超過這期間者客戶須按服務中心的修理服務價目表
繳付一切費用
1. 信興對於任何因產品不適當地使用或任何產品之故障損壞或停頓而引致任何人士或財產的直接
或間接損失及破壞概不負責
2. 客戶須自行將產品送往客戶服務中心或市區內並於產品修妥後於同一地點取回
3. 保修卡印在包裝盒上只適用於香港及澳門於修理時客戶需出示保修卡及由香港或澳門經銷商
發出的正式發票/換購收據予技術員查閱保修卡上之產品型號必須與機身相符保修卡上之購買
日期須與正式發票/換購收據上的日期符合方為有效除指定保修卡外任何商號及人士發出之保
修卡均不為信興認可
4. 客戶不可擅自更改產品上的機身編號如發現產品上的機身編號與保修卡所列者不符保修卡則告
無效(如適用)
5. 除產品表面機殼損耗性零件及附件外產品如在保修期內發生故障經服務中心證實乃在正常使
用情況下發生者服務中心將提供免費修理及更換零件服務經更換後之任何損壞零件將歸服務
中心所有
6. 下列項目並不包括於保修範圍內客戶須另付所需的服務費用(甲修理或更換產品之附件外觀
及損耗性零件包括但不限於外接線機殼面板面板貼紙等(乙曾被非服務中心的技術員明顯
地或不明顯地進行改裝更改或修理的產品(丙曾經被不適當或疏忽使用不正常供電或電壓不
正常意外天災或因昆蟲外物液體入侵腐蝕或外來因素而造成損壞的產品因產品不正確
安裝而影響正常之操作
7. 如中英文版本有差異時應以中文版為準
8. 所有資料如有任何更改恕不另行通知如有任何爭議服務中心保留最終決定權
9. 保修卡沒有賦予或意圖賦予任何第三者因《合約(第三者權利)條例(第623章)所列之任何利益或權
利以強制執行保修卡的任何條款內容
8
Thank you for choosing Rasonic temperature control kettle. Please read the operation manual
carefully before use and well keep for your future reference.
Table of Contents
1. Important Safeguards
2. Cleaning and Storage
3. Product Specifications
4. Product Descriptions
5. Before First Use
6. Operation Instructions
7. Special Avowal
8. After Sales Service
9
1. Important Safeguards
When using the appliance, must follow the below basic safety precautions:
The following chart indicates the degree of damage caused by wrong operation.
WARNING CAUTION
Indicates that may cause death or
severe injury.
Indicates hazards that may cause
human injuries or property damages.
The following symbols can distinguish the instruction types that need to be
strictly followed.
These symbols mean prohibition. These symbols mean requirement that
must be followed.
WARNING
To avoid danger, use the
appliance only as described
in the operation manual. Do
not use it or any part of the
appliance outdoors or out
of the intended purpose.
Misuse can cause potential
injury and malfunction.
Do not attempt to modify the
appliance by yourself or repair
with any unauthorized parts,
otherwise it can cause hazards
and the warranty will become
invalid.
Only use the kettle with the
original power base. Make
sure that the power base and
main body are well connected
before use, otherwise it will
cause the appliance overheat
or damage due to contact
failure.
Do not use the same socket
with other high power
consumption appliance, use
the extension unit beyond
its capacity or use the power
supply other than 220-240V~
to avoid danger caused by
overload.
10
WARNING
Do not fill water directly
from the tap or in a sink
to avoid spillage on the
connector or water getting
into the appliance, it may
cause electronic parts
malfunction or danger.
Clean the appliance after
use. Must not immerse the
appliance, power base or plug
in water or let them wet, it
can cause electric shock and
fire.
If you are using tap water,
must deactive Pure Water
Mode, heat the water to
a full boil (100 °C) before
keeping it warm.
Do not add water exceed the
maximum “MAX 1.5 L” level
marked inside the appliance.
If the appliance is overfilled,
boiling water may be ejected.
Do not use deficient or
loosen socket.
Do not touch, plug in or
remove the plug with wet
hand, it can cause electric
shock.
Cleaning and user
maintenance shall not be
made by children unless
they are aged from 8 years
and above and supervised.
Children being supervised not
to play with the appliance.
Keep the appliance, power
base and its power cord out
of children aged less than 8
years.
Always check the condition
of the appliance, power base,
and power cord and plug. If
damage is found, stop using
the appliance immediately to
avoid hazard and contact Shun
Hing Electric Service Centre
Limited to check and repair.
11
CAUTION
The appliance is for boiling
water only. Do not heat and
contain any liquids other
than water such as milk, tea
or ice etc.
Condense water droplets
may appear on the power
base. This is normal and does
not indicate the appliance
malfunction.
Do not move or shake the
appliance when in use, so as
not to cause danger.
Never remove the main body
from the power base during
boiling water.
Do not cover the appliance
surface and spout with any
objects, so as not to cause
overheat and malfunction.
Before filling or pouring
water, ensure the appliance
is switched off and the main
body is separated from the
power base.
Use the handle to move or
lift the main body and pour
out the hot water slowly to
avoid burn.
Be sure to grasp the power
plug when plug in or unplug
the plug, do not grasp the
power cord.
Do not place heavy objects
on the power cord. Never
clip, modify, stretch or twist
the power cord.
Make sure the appliance
surface, power base and
plug is clean and dry before
use, otherwise it may cause
malfunction.
To avoid burn, never get
your face or hands close to
the lid or spout, or touch the
housing which become hot;
never touch the heating plate
after use which is subject to
residual heat.
Always pay attention to the
water level. Make sure to
refill water before the water
is below the minimum “MIN
0.5 L” level marked inside the
appliance to avoid boil-dry.
12
CAUTION
Do not open the lid during
use or right after used.
Otherwise, massive hot
steam may come out from
the steam vent. When open
the lid, be careful of the
hot steam and hot water
droplets dripping from the
lid.
The appliance is intended
to be used in household or
similar applications such as
staff kitchen in shops,
offices and other working
environments; by clients in
hotels, motels and other
residential type environments.
Do not operate the appliance
in the following places:
Near humid environment
or water;
Expose to sunlight or
near heat sources such as
electric oven, induction
cooker and fire;
On unstable surface;
Near inflammable or Non-
resistant to heat objects
(e.g. table cloth, curtain
and towel etc.).
This appliance can be used by
children aged from 8 years
and above and persons with
reduced physical, sensory
or mental capabilities or
lack of experience and
knowledge, if they have
been given supervision or
instruction concerning use of
the appliance in a safe way
and understand the hazards
involved.
Do not operate the appliance
when the power cord is
tangle or hang the power
cord over the edge of table,
counter-top or let it touch
any hot surface, it may
damage power cord.
After use, unplug the
appliance from the power
socket and then empty the
appliance. Let the appliance
cool down before moving,
cleaning or checking.
13
2. Cleaning and Storage
1. Before cleaning, always unplug the appliance from the power socket, lift the main body
from power base and let it cool down.
2. Do not rinse the appliance with water. To clean the appliance surface, use a slightly damp
cloth. If it is too dirty, wipe with a damp cloth with mild detergent, then wipe them dry.
3. After use, some color spots (e.g. red, milky, black, etc.) and discolor may appear in the
appliance cavity and heating plate. This is because of the impurities contained in water
or the accumulated scale. The harder the water, the faster the scale will build up. Scale
can occur in different colors. Although scale is harmless, too much scale can affect the
performance of the appliance. To avoid this, descale the appliance regularly.
4. Descaling procedure:
4.1 Put 1-2 pieces of sliced lemon or 20g citric acid for 1L water into the appliance.
4.2 Fill clean water to the maximum “MAX 1.5 L” level marked inside the kettle.
4.3 Connect the appliance with power source and let the water boil once. Cool down the
appliance for 15 minutes after boiled, then empty the appliance. Water with sliced
lemon or citric acid should not keep in the cavity for too long to prevent deteriorating
the inner surface.
4.4 Clean the cavity and heating plate with a sponge or soft brush, then rinse it with water.
4.5 Fill water to boil again and then empty the appliance.
4.6 Repeat the procedure if some scale remains in the cavity.
5. When clean the appliance cavity and heating plate, use soft brush or sponge moisten with
mild detergent and rinse with clean water. Never use cleaning powder or harsh cleaning
tools (e.g. metal-wired brush).
6. Never use alkaline, poisonous or corrosive detergent to clean the appliance.
7. When store, wind the power cord in the power base. Never wrap the power cord tightly
around the power base or put pressure on it to avoid the power cord damage.
8. When store, put the appliance into a box and store it in a dry place.
3. Product Specifications
Model RK-YKK15/*
Color * W = Ivory white / B = Navy blue / G = Charcoal grey
Rated Voltage 220-240 V~ 50-60 Hz
Rated Power 1500-1800 W
Capacity (Approx.) 1.5 L
Net Weight (Approx.) 1.2 kg
Product Size (W x D x H) 204 x 157 x 273 mm
14
4. Product Descriptions
1
2
3
6
5
4
8
9
7
(Product images are for illustrative purpose only and may differ from the actual product.)
1. Lid release button 6. Handle
2. ON/OFF button 7. Display screen
3. FUNCTION button 8. Main body
4. Lid 9. Power base
5. Spout
5. Before First Use
1. Remove all the packing materials and stickers (if any) from the appliance.
2. Place the power base on a dry, stable and flat surface.
3. Unwind the power cord from the power base to suitable length. Pass the power cord
through the slot of the power base to fix its position.
4. Rinse the appliance cavity with water. Then fill water to the maximum “MAX 1.5 L” level
marked inside the kettle and let the water boil once (Refer to 6. Operation Instructions.)
5. Pour out the hot water and rinse the appliance cavity once more.
6. Operation Instructions
1. To fill the kettle, remove the main body from the power base and press the lid release
button to open the lid.
2. Fill the kettle with tap water or distilled water. Do not fill below the minimum “MIN 0.5 L” or
above the maximum “MAX 1.5 L” level marked inside the kettle to avoid boil-dry or hot spillage
when boiling. Do not boil or keep warm when the water is below the “MIN 0.5L” level mark.
3. Close the lid by pressing it firmly until you hear a “click”.
4. Place the main body on the power base and plug the power cord firmly into a wall socket.
15
5. Press the ON/OFF button to turn the kettle on. The current water temperature and all
options will illuminate on the display screen to indicate that the appliance is on and in
standby mode. The current water temperature may be slightly changed according to the
actual environment, which is normal.
(Current water temperature) °C
Boil 100 °C
Coffee 90 °C
Tea 85 °C
Warm 60 °C
Honey 40 °C
6. To boil the water, press the FUNCTION button and select “Boil 100 °C”. The kettle will bring
the water to a full boil (100 °C) and stop automatically. The kettle and display automatically
turn off after idled 10 minutes.
NOTE: There is no keep warm function in “Boil 100 °C”.
7. To keep warm at a desired preset temperature (90/85/60/40 °C):
Type of water Pure Water Mode Full boil 100°C
Tap water Deactive Yes
Distilled or pre-boiled water Activate No
7.1 If you are using tap water, press the FUNCTION button for 2 seconds to deactivate Pure
Water Mode (activated by default). Or, skip to the next step if you are using distilled
water. When the mode is deactivated, “Pure Water” will go off on the display screen. To
re-activate, press the button for 2 seconds again.
7.2 Then, press the FUNCTION button repeatedly to select the desired preset temperature.
The name of the selected temperature will blink while the kettle is heating up the water,
and will stop blinking once the temperature is reached. The current water temperature
will show on the display screen.
Deactivate Pure Water Mode if you are using tap water. When 90/85/60/40 °C is selected
while the mode is deactivated, the kettle will heat the water to a full boil (100 °C) and
beep. Then the kettle will automatically keep warm at the selected temperature for up
to 24 hours and turn off.
Activate Pure Water Mode if you are using distilled or pre-boiled water. When
90/85/60/40 °C is selected under this mode, the kettle will heat the water up to the
selected temperature and beep. Then the kettle will automatically keep warm at the
selected temperature for up to 24 hours and turn off.
NOTE: During keep warm function, if the main body is removed from the power base and
returned it afterward, the kettle will resume to the last keep warm setting.
8. Once finished using the appliance, press the ON/OFF button to turn the appliance off and
unplug the power plug from the wall socket.
CAUTION:
Always bring tap water to a full boil (100 °C) before keeping it warm.
To avoid burns, only touch the buttons and hold the kettle by the handle.
Always turn off and unplug the appliance when it is not in use.
NOTE: The appliance is equipped with a boil-dry protection device. If it is boiled without water
or the water below the minimum “MIN 0.5 L” level marked inside the kettle, it will automatically
switch off. If the appliance was boiled dry before, switch it off and lift the main body from the
power base. Let the appliance cool down for 15 minutes before use again.
16
7. Special Avowal
1. The content in the operation manual has been checked. Our company reserves the
hermeneutic power to any printing errors or misunderstanding on the content.
2. If there are technical improvements on the appliance, the operation manual will be updated
in new version without prior notice. The product appearance and specification are subject
to the manufacturer information.
3. The e-copy of user manual can be sent by e-mail on requested. For enquiries, please call
Shun Hing Electric Works & Engineering Co., Ltd. hotline at 2861 2767.
8. After Sales Service
Shun Hing Electric Works & Engineering Co., Ltd. (“The Company”) authorizes Shun Hing Electric
Service Centre Ltd. (“SHESC”) (collectively “Shun Hing”) to offer one year warranty service to the
product commencing from the date of purchase invoice or redemption voucher. Services beyond
the said warranty period will be charges according to the standard service charge price list from
SHESC.
1. Shun Hing shall not be liable for any direct or indirect loss or damage to any person or property,
howsoever caused arising from improper use, or any stoppage, breakdown or failure of the
product.
2. Customer is responsible to deliver the product to our service station or any place in urban area,
and to pick up the repaired product from the same location.
3. The warranty card (printed on the packing box) is valid only in Hong Kong and Macau. Customer
is required to present the warranty card together with the official purchase invoice issued by
the dealers of Hong Kong or Macau or redemption voucher to our technician for verification
when service is rendered. The warranty card is valid only if the model number stated herein
corresponds with that of the product and the date of purchase/redemption stated herein is
the same with the date of official purchase invoice/redemption voucher. Save and except the
specific warranty card, any other warranty card issued by other parties will not be recognized
by Shun Hing.
4. Customer shall not alter the serial number of the product. The warranty card is void if the serial
number on the product does not match with that shown on the warranty card (if applicable).
5. For any defect which in our judgment is caused under normal use, SHESC will repair or replace
the defective parts, excluding any surface, cabinet, consumptive parts and accessories, free of
charge within the warranty period. Any defective part which has been replaced shall become
the property of SHESC.
6. Warranty service does not cover the following items. Additional charges shall be levied if
services are required. (a) Repair or replacement of accessories, cosmetic and consumptive parts
including but not limited to external cables, control panel, control panel label and etc. (b) The
product has been explicitly or implicitly modified, tempered with, altered or repaired in any
way by persons other than technicians of SHESC. (c) The product has been damaged through
misuse, negligence, power interruption or abnormal voltage input, accident, natural calamities,
or due to ingress of insects, foreign matters or liquid, corrosion or external factors. (d) The
normal operation of the product is affected by improper installation of the product.
7. In case there is any inconsistency or conflict between English version and Chinese version of the
terms, the Chinese version shall prevail.
8. All terms stated are subject to change without notice. SHESC retains final deciding authority in
case of dispute.
9. Nothing in the warranty card confers or purports to confer on any third party any benefit or
any right pursuant to the Contracts (Rights of Third Parties) Ordinance (Cap. 623) to enforce any
term of the warranty card.
/