19
Problem Possible cause Solution
EN The appliance does not produce
any steam.
The steamer has not heated up
sufficiently.
Let the appliance heat up for approx.
30 seconds.
The water tank is empty. Refill the water tank.
Steam has condensed in the
supply hose.
Lift the steamer head to straighten the supply
hose. This allows any condensation to flow back
into the water tank.
Accessories do not fit inside the
compartment.
You have placed the accessories
into the compartment in the
wrong order.
Follow the order shown on page 8. The order is
also shown inside the compartment.
Hanger poles come loose when
I carry the steamer.
The poles have not been fastened
properly.
See page 5 for instructions on how to fasten
the poles.
Hanger poles are not stable. The poles have not been fastened
properly.
See page 5 for instructions on how to fasten
the poles.
GC670: The steamer does not
produce any steam.
The appliance is in ‘keep warm’
mode.
Press the + button to restart steaming.
Steam comes out at the hose
connection on the steamer.
The steamer hose is not properly
connected to the steamer.
Switch off the steamer. Wait until the steamer has
cooled down. Unscrew the hose and reconnect
it securely.
Hanger poles do not stay in
place and keep falling down.
The clips have not been fastened
properly.
Fasten the clips again.
The stand is too high. You have not adjusted the stand
to a proper height.
Undo the clips on the poles and adjust the height
of the stand to a comfortable working height.
An excessive amount of water
drips out of the steamer head
when the appliance is heating up.
The water in the appliance is dirty
or has been left inside too long.
Remove all water from the water tank and rinse
it with clean water.