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TEFAL/T-FAL* INTERNATIONAL LIMITED GUARANTEE
: www.tefal.com
This product is repairable by TEFAL/T-FAL*, during and after the
guarantee period.
Accessories, consumables and end-user replaceable parts can be
purchased, if locally available, as described on the TEFAL/T-FAL internet
site www.tefal.com
The Guarantee**
TEFAL/T-FAL guarantees this product against any manufacturing defect
in materials or workmanship during the guarantee period within those
countries*** as stated in the attached country list, starting from the initial
date of purchase or delivery date. The international manufacturer’s
guarantee covers all costs related to restoring the proven defective
product so that it conforms to its original specifications, through the
repair or replacement of any defective part and the necessary labour. At
TEFAL/T-FAL’s choice, a replacement product may be provided instead
of repairing a defective product. TEFAL/T-FAL’s sole obligation and your
exclusive resolution under this guarantee are limited to such repair or
replacement.
Conditions & Exclusions
TEFAL/T-FAL shall not be obliged to repair or replace any product
which is not accompanied by a valid proof of purchase. The product
can be taken directly in person or must be adequately packaged and
returned, by recorded delivery (or equivalent method of postage), to a
TEFAL/T-FAL authorised service centre. Full address details for each
country’s authorised service centres are listed on TEFAL/T-FAL website
(www.tefal.com) or by calling the appropriate consumer Service centre
set out in the attached country list. In order to offer the best possible
after-sales service and constantly improve customer satisfaction,
TEFAL/T-FAL may send a satisfaction survey to all customers who have
had their product repaired or exchanged in a TEFAL/T-FAL authorised
service centre.
This guarantee applies only for products purchased and used for domestic
purposes and will not cover any damage which occurs as a result of
misuse, negligence, failure to follow TEFAL/T-FAL instructions, or a
modification or unauthorised repair of the product, faulty packaging by
the owner or mishandling by any carrier. It also does not cover normal