13
Problem Possible cause Solution
EN
The steamer does not
produce any steam.
The steamer has not heated
up sufciently.
Let the steamer heat up for approximately
40 seconds before you use it.
You have not pressed the
steam trigger fully.
Press the steam trigger fully.
The water level in the water
tank is too low.
Rell the water tank before continue
steaming.
The steamer needs to
prepare for rst use.
After the steamer has heated up, you need
to press and hold the steam trigger for
20 seconds to start the steam production.
Water drips from the
steamer head.
The steamer head has not
heated up sufciently.
Let the steamer heat up for approximately
40 seconds before you use it.
You may have pressed the
auto-clean button (GC430
only).
Avoid pressing the auto-clean button
during steaming.
The steamer produces a
pumping sound and vibrates.
Water is pumped to
the steamer head to be
converted into steam.
This is normal.
There is water coming out
from underneath the base.
The cap of the lling/
emptying opening has not
been closed properly.
Close the cap of the lling/emptying
opening properly.
Nothing happens after I press
the auto-clean button.
(GC430 only)
There could be a connection
problem.
Check if the mains plug is inserted properly
in the wall socket and if the wall socket is
working properly.
There is insufcient water
inside the water tank.
Fill the water tank fully with water rst
before you use the Auto-clean function.
You have not hold the
auto-clean button
Press and hold the auto-clean button for
1 second to activate the process. When the
process is activated properly, you will see
the auto-clean light blinking on the left side
of the button.
Some steam comes out
of the steamer during the
Auto-clean process.
The steamer may produce
some steam at the start
of the Auto-clean process,
especially if the steamer head
it still hot from the previous
steaming session.
This is normal.
The steamer may produce
some steam at the end of
the Auto-clean process. This
happens because the steamer
evaporates the remaining
water to prevent water from
spitting out at the start of the
next steaming session.
This is normal.