19
Problem Possible cause Solution
The appliance
produces no steam or
irregular steam.
The steamer has not
heated up suciently.
Let the appliance heat up for
approximately 1 minute.
Steam has condensed
in the hose.
Lift the steamer head to
straighten the hose vertically.
This allows any condensation
to ow back.
Low water level in the
tank or the tank is not
inserted properly.
Rell the water tank and insert
it properly.
Too much scale
has built up in the
appliance.
Perform calc-clean process.
Refer to section.
Water droplets drip
from the steamer
head or the appliance
produces a croaking
sound.
The steamer head and/or
steam supply hose have
been left in low position
for a long time (≥ 5 mins).
Lift the steamer head to
straighten the hose vertically.
This allows any condensation
to ow back.
When pole height is
brought down, hose
follows to be lowered.
Steam is unable to pass
through hose smoothly
and thus forming
condensation in the hose.
Lift the steamer head to
straighten the hose vertically.
This allows any condensation
to ow back.
An excessive amount of
water drips out of the
steamer head when the
appliance is heating up.
The water in the appli-
ance is dirty or has been
left inside the appliance
for a long time.
Perform calc-clean process.
Refer to section.
EN If you have any problems, visit
www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center
in your country.