10
Problem Possible cause Solution
EN
The steamer does not
produce any steam.
The steamer has not heated up
sufciently.
Let the steamer heat up for approx.
45 seconds before using it.
You have not pressed the steam
trigger fully.
Press the steam trigger fully.
The water level in the water tank
is too low.
Unplug the steamer and rell the
water tank.
The water tank is not in place. Insert the water tank properly.
You are holding the steamer upside
down, which makes it impossible
for the steamer to suck up water
from the water tank.
Hold the steamer in upright position.
You are holding the steamer
in horizontal position to steam
a garment on a at surface.
This steamer is designed to be used in
upright position on hanging garments.
Do not use the steamer in horizontal
position or on garments in horizontal
position.
Water droplets drip
from the steamer head.
The water tank is not in place. Insert the water tank properly.
The steamer has not heated
up sufciently.
Let the steamer heat up for approx.
45 seconds before using it.
The steamer produces
a pumping sound/ the
handle vibrates.
Water is pumped to the steamer
head to be converted into steam.
This is normal.
The steamer does not
heat up.
There is a connection problem. Check if the mains plug is inserted properly
in the wall socket and if the wall socket is
working properly.