Boston Scientific Precision Series Patient Manual

LATITUDE

™

Communicator

LATITUDE

™

遙距監測系統

PATIENT MANUAL

病人手冊

Contents

English ....................................................1

繁體中文 .................................................87

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LATITUDE

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Communicator Patient Manual

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LATITUDE

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Communicator

ENGLISH

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Communicator Patient Manual

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LATITUDE is a trademark of

Boston Scientic Corporation or its afliates.

Delta Mobile Systems is a trademark of

Delta Mobile Systems.

GlobTek is a trademark of GlobTek, Inc.

Excelsus is a trademark of Pulse Electronics.

MultiConnect is a trademark of Multi-Tech Systems, Inc.

This manual contains instructions for the use of Models 6288* and

6290 LATITUDE Communicators. These instructions are nearly

identical for both models. Unless specied as applying to one model

only, instructions (as well as technical information) apply to both

models. The model number for your Communicator is located on its

bottom label.

* Model 6288 may not be available in all geographies.

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Table of Contents

LATITUDE Patient Management System 7

The LATITUDE Communicator 7

Items You Should Receive 8

Optional Health Monitoring Equipment 9

Clinician Website 9

LATITUDE Patient Support 11

When to Use Your Communicator 12

When Not to Use Your Communicator 12

How the Communicator Works 12

1. Routine Device Checks 13

2. Remote Scheduled Follow-ups 13

3. Manual Interrogations 13

Cancelling an Interrogation 14

Where to Place Your Communicator 14

Important Notes 15

Buttons, Connectors, and Indicators 17

Installing Your Communicator 19

Conrming Switch Settings 19

Connect Your Communicator to the LATITUDE

System 21

Using a Standard Telephone Connection 22

Using the Cellular Data Network 25

Internet (using the LATITUDE USB

Ethernet Adapter) 29

Software Download and Installation 31

Normal Operation of the Communicator 32

Using the Heart Button 33

Indicator Descriptions 35

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Status Button 40

Conrming Successful Operation 41

Troubleshooting 42

Troubleshooting Icon and LATITUDE Indicators 42

Troubleshooting Yellow Wave Indicator Errors 49

Cellular Data Network 60

Cellular Converter 60

Troubleshooting and Support 61

Discontinuing Your Cellular Data Network Plan 61

Interrupted Electrical Power 62

Checking the Communicator Can Connect to the

LATITUDE System 62

Traveling with Your Communicator 63

Communicator Use of the Standard Telephone Line

(Landline Telephone Only) 64

Using the Telephone While the Communicator is

Making a Call 65

DSL Internet Service 65

Care and Maintenance 66

Cleaning the Communicator and Accessories 67

Returning, Replacing, or Disposing of the

Communicator or Accessories 68

Setting Switches for PBX or Dial-out Numbers 69

How to Set Up the Communicator to Use the Weight

Scale and Blood Pressure Monitor 70

Hotspot Feature 71

Specications 72

Safety and Standards Compliance 77

Software 80

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5

Explanation of Product and Label Symbols 81

Frequently Asked Questions 84

What should I do if the Heart button is ashing?

84

Does the Communicator call emergency services

in an emergency? 84

Where should I place my Communicator? 84

How do I set up my Communicator using a

standard telephone connection? 84

How do I set up my Communicator using the

cellular data network and a USB Cellular

Adapter? 84

How do I set up my Communicator using a

LATITUDE USB Ethernet Adapter? 84

How do I know the Communicator is working? 85

What do these lights mean? 85

How do I manually send my data? 85

When do I use my Communicator? 85

What do I need to do with my Communicator if I

travel? 85

How do I dispose of my Communicator and

Accessories? 85

Where can I go for more help? 85

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6

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LATITUDE Patient Management

System

The LATITUDE Patient Management System (referred

to as “LATITUDE system” throughout this manual) is

a remote monitoring system that gives your health

care provider access to your implanted device data

between scheduled ofce visits. The LATITUDE

system is designed to improve patient care while

providing convenience to you.

The LATITUDE system uses advanced security

methods to protect your personal medical information.

Only authorized health care providers have access to

your information through the secure clinician website.

The LATITUDE system is not meant to assist with

health emergencies. If you are not feeling well,

call your health care provider or dial emergency

services.

The LATITUDE Communicator

The LATITUDE Communicator is an in-home

monitoring system that uses a wireless

communication system to communicate with your

implanted device. The Communicator does not

provide continuous monitoring. It reads implanted

device information at times scheduled by your health

care provider.

At scheduled intervals, the Communicator sends your

implanted device data to the LATITUDE system using

one of several communication methods:

• Standard telephone line (see page 22); or

• Cellular data network (see page 25); or

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• Internet (using the LATITUDE USB Ethernet

Adapter (see page 8).

The Communicator receives periodic schedule

updates made by your health care provider when it

connects to the LATITUDE system.

The Communicator does not reprogram or change

any functions of your implanted device. Only your

health care provider can do this during an ofce visit.

Your Communicator can be used in Austria, Belgium,

Czech Republic, Denmark, Finland, France, Germany,

Greece, Hong Kong, Hungary, Ireland (Republic),

Italy, Netherlands, Norway, Poland, Portugal, Slovak

Republic, Spain, Sweden, Switzerland, and the United

Kingdom. For more information, see “Traveling with

Your Communicator” on page 63.

The standard telephone line connection feature of the

Communicator is designed to operate on standard

telephone lines like those found in most homes. The

Communicator supports tone dialing over an analog

line. The Communicator may work on other telephone

systems, such as digital subscriber line (DSL) and

voice over Internet Protocol (VoIP), if those systems

provide an analog interface for connecting the

Communicator.

Follow the instructions in this manual when

using the Communicator. Keep all of your

Communicator information in a convenient

location for easy access in the future.

Items You Should Receive

The following items are included with the

Communicator:

• Communicator unit

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• Alternating current (AC) adapter

• Communicator Quick Start Guide

• Communicator Patient Manual (this book)

• Communicator telephone cord

• Telephone jack adapter (optional)

The following items are optional connection

accessories, available separately:

• LATITUDE USB Cellular Adapter

• LATITUDE USB Ethernet Adapter

• LATITUDE USB Accessory Adapter

Optional Health Monitoring Equipment

If prescribed by your health care provider, your

Communicator can also collect information from an

optional LATITUDE heart failure management system.

This system includes a LATITUDE weight scale and

LATITUDE blood pressure monitor.

These specially designed products provide additional

information to monitor your health. Refer to the

handbook that is included with the weight scale and

blood pressure monitor products.

A LATITUDE USB Accessory Adapter is included

with the weight scale and blood pressure monitor.

The LATITUDE USB Accessory Adapter provides

a wireless connection between these products

and the Communicator. See “How to Set Up the

Communicator to Use the Weight Scale and Blood

Pressure Monitor” on page 70

Clinician Website

The clinician website provides authorized health care

providers a convenient and secure way to obtain and

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analyze information from a patient’s implanted device.

The LATITUDE system normally displays your

implanted device information on the clinician website

within 15 minutes. However, it may take longer for

your information to appear due to many external

factors.

The website provides advanced analysis and trending

tools designed at improving patient care. Only your

physician and medical personnel authorized by

your physician can access your medical data on the

password-protected clinician website.

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LATITUDE Patient Support

Your implanted device and the LATITUDE

Communicator are manufactured by Boston Scientic.

In specic cases, your health care provider may

instruct you to contact Boston Scientic for assistance

with your Communicator. When instructed to contact

Boston Scientic, use the appropriate telephone

number for your location from the list below.

Country Number

Austria 0800 202289

Belgium 0800 80697

Czech Republic 239 016 657

Denmark 70 10 01 82

Finland 010 80 48 19

France 0805 5404 22

Germany 069 51709 481

Greece 442 035 647 788

Hong Kong 852 8105 5433

Hungary 06 80 981 579

Ireland (Republic) 1890 812005

Italy 848 781164

Netherlands 0800 0292077

Norway 81 00 00 47

Poland 22 306 07 33

Portugal 800844729

Slovak Republic 02 686 223 89

Spain 901 010840

Sweden 020 160 57 07

Switzerland 0844 000110

United Kingdom 0845 602 9283

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When to Use Your Communicator

The Communicator operates automatically on a

schedule set by your health care provider. If the

Communicator’s Heart button ashes, you should

press it to complete the requested action. See “Using

the Heart Button” on page 33

Note: When using the Heart button, you should

stay close to the Communicator during the

entire interrogation process to ensure optimum

communication between your implanted device

and the Communicator.

Check the Communicator daily to see if any of the

indicators are lit solid or ashing. Call your health care

provider if the “Call Doctor” icon (refer to page 18)

is lit any color.

When Not to Use Your Communicator

The Communicator is designed to work only with your

implanted device. It will not work with another patient’s

implanted device. The Communicator should be

used only as authorized by the prescribing physician.

The Communicator is not for use with any implanted

device other than a Boston Scientic device.

Ask your health care provider if you have questions

about any risks with using the Communicator or your

implanted device. There is also valuable information

about risks and reliability in the patient handbook for

your implanted device.

How the Communicator Works

The Communicator is designed to communicate with

your implanted device wirelessly. There are three

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ways it may collect data from your implanted device.

1. Routine Device Checks

Depending on your implanted device, the

Communicator may perform an automatic

daily device check or a prompted weekly

device check. The Communicator checks in

with your implanted device and will collect

and send data to your doctor when needed.

This may happen automatically without your

knowledge or the Communicator may prompt

you to press the ashing Heart button.

2. Remote Scheduled Follow-ups

The Communicator performs remote

scheduled follow-ups on a schedule set by

your health care provider. The Communicator

performs a full interrogation (collects and

sends data from your implanted device).

This may happen automatically without your

knowledge or the Communicator may prompt

you to press the ashing Heart button.

3. Manual Interrogations

The Heart button is designed to enable you to

manually interrogate your implanted device.

This is a feature that must be enabled by

your health care provider. Only press the

Heart button if it is ashing or when instructed

to do so by your health care provider. When

the heart button is pressed, the Communicator

checks to make sure the interrogation is

permitted. See “Using the Heart Button” on

page 33 for more information.

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Caution:

• Normal use of the LATITUDE system has

been accounted for in the projected battery life

of your implanted device. Pressing the Heart

button more often than when the Heart button

ashes or, more often than instructed by your

health care provider, may lead to a decrease

in the battery life of your implanted device.

• If you feel unwell or are in need of urgent

health care, call your health care provider or

emergency services.

Cancelling an Interrogation

If you press the Heart button by mistake (not intending

to perform an interrogation), press and hold the Heart

button again for at least 5 seconds to cancel the

interrogation. The Collecting Waves may light yellow

and show progress while the interrogation is being

cancelled.

Where to Place Your Communicator

Place your Communicator:

• Near an electrical outlet that is easily

accessible.

• Close to where you sleep or near your bedside,

within 3 meters (10 feet). If this is not possible,

place your Communicator where you spend a

considerable amount of time each day.

• Where you can sit comfortably and see the front

of the Communicator.

• Depending on the communication method used:

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• Standard telephone line: Near a telephone

wall jack.

• Cellular data network: In a location where

you get a good signal.

• Internet (using the LATITUDE USB Ethernet

Adapter): Near your internet modem/router.

• Where the Communicator and all its cables and

accessories will be kept dry and not exposed to

humidity or potential water contact.

Important Notes

• It is very important that the Communicator

remains plugged into the electrical outlet.

• Your Communicator should remain connected

to telephone or internet service unless you are

subscribed to the cellular data network plan.

• When setting up your Communicator, use only one

type of connection. Set up a standard telephone

line, a cellular data network, or an internet

connection using the LATITUDE USB Ethernet

Adapter. Choose one connection method even

though you may have cables or adapters for more

than one.

• This equipment needs to be installed and put into

service in accordance with the information in the

provided documentation. Call your health care

provider if you need assistance setting up or using

your Communicator.

• Some household appliances and other sources of

electromagnetic energy could interfere with wireless

communication between the Communicator and

your implanted device. When you are using the

Communicator, you should be at least 1 meter (3

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feet) away from televisions, videocassette recorders

(VCRs), digital video disc (DVD) players, personal

computers, and other electronic equipment.

• Patients with S-ICD implanted devices supported on

LATITUDE: The wireless communication between

the Communicator and an S-ICD is orientation

and distance sensitive. In some positions, the

Communicator may need to be closer to the S-ICD

to complete an interrogation. If you need assistance,

contact your health care provider

• Electrical safety: It is recommended that the

customer install a surge protector between the

electrical wall outlet and the Communicator. This is

to avoid damage to the Communicator caused by

local lightning strikes and other electrical surges.

Electrical cable wall plugs and other accessories

must be in good condition before use.

• Boston Scientic personnel may contact the clinic

or patient to advise on the best Communicator

placement if an implanted device uses too much

radio-frequency (RF) telemetry.

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