HP 2800e All in One Series ユーザーガイド

タイプ
ユーザーガイド
Reference Guide
參考指南
HP DeskJet
2800e All-in-One series
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English
Control panel
Power button
Press to turn printer on/o.
Ink Alert light
Indicates low ink or cartridge problems.
Cancel button
Press to stop current operation.
Resume button/light
Press when lit to continue a job.
Information button/light
Press to print a summary of printer
settings and status.
Wireless button/light
Indicates wireless connection status.
Connected when light is solid blue. Blinks
when printer is disconnected or in
setup mode.
Color Copy button
Press to start a color copy job.
Black and White Copy button
Press to start a black-and-white copy job.
Note: To increase number of copies,
press the desired button multiple times.
Printer featuresPrinter features
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Do not use USB for setup
This printer has a label covering the USB
port to encourage network connection.
To use all the available features of this
printer, complete setup using HP software
and an Internet connection. After setup,
you can print using a USB cable if needed.
1Input tray
2Scanner lid
3Control panel
4Ink access door
5 Output tray
6Output tray extender
7Power connection
8 USB port. See note below
Back
Front
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English
Paper jam cleanout
Press to clear the jam automatically. To clear a jam manually:
1 Turn o the printer.
2 Lower the input tray, close the output tray extender,
and push closed the output tray.
3 Turn the printer over. Locate the cleanout door on the bottom
of the printer. Pull both tabs on the door to open it.
4 Remove the jam.
5 Close the cleanout door until both latches snap into place.
Return the printer to its normal position and power on. Bottom of printer
Code Description Solution
E0 Unusable cartridge Check HP software and follow instructions to replace it.
E1 Paper size mismatch Larger paper required. Load correct size or adjust print settings.
E2 Sensor/paper length
mismatch
Loaded paper doesn’t match print settings. Load correct size or
adjust print settings.
E3 Carriage stall Clear jam from cartridge access area.
E4 Paper jam Clear jam in input or cleanout area.
E5 Scanner failure Turn printer o and then on again.
E6 General printer error Turn printer o and then on again.
Printer busy Do not turn o. Process may take a while.
Error codes and busy state
Display icons
Problem
Check the HP software.
Wireless alert
Wi-Fi is disconnected.
Restart setup mode.
Error code (E + number)
See the table below.
Paper problem
Load paper/check for jams.
Wi-Fi Direct status
Estimated ink levels
Wireless status and signal strength
Number of copies
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English
Help and tips for Wi-Fi and connectivity
If the software is unable to nd your printer during setup, check the following conditions to resolve
the issue.
Other Potential Issues Solution
Computer or mobile device
too far from printer
Move your computer or mobile device closer to the printer.
Your device might be out of range of the printers Wi-Fi signal.
Computer connected to a
Virtual Private Network (VPN)
or remote work network
Disconnect from a VPN before installing HP software. You can’t
install apps from the Microsoft Store when connected to a VPN.
Connect to the VPN again after nishing printer setup.
Note: Consider your location and the security of the Wi-Fi network
before disconnecting from a VPN.
Wi-Fi turned o on computer
(computer connected by
Ethernet)
If your computer is connected by Ethernet, turn on the computer’s
Wi-Fi while setting up the printer. Disconnect the Ethernet cable
temporarily to complete setup over Wi-Fi.
Bluetooth and location services
are turned o on your
mobile device
If setting up with a mobile device, turn on Bluetooth and location
services. This helps the software nd your network and printer.
Note: Your location is not being determined and no location
information is being sent to HP as part of the setup process.
Reset Wi-Fi (setup mode)
During initial setup: If the blue Wi-Fi light is not blinking, the printer might not be in Wi-Fi
setup mode. Follow the steps below.
During printer use, Wi-Fi disconnects: If the blue Wi-Fi light is o, reconnect the printer to the network.
Turn the printer o and on again. If the printer doesn’t automatically reconnect, follow the steps below.
Reset Wi-Fi
1. Press and at the same time. Watch for the
Power button to briey ash, then release the
buttons. The Wireless light will blink blue.
2. Wait for one minute. Close and reopen
HP software and then try connecting again.
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English
The information contained herein is subject to change without notice.
Install cartridges
1. Open the ink access door.
2. Remove the protective tape on both
cartridges.
Caution: Do not touch the contacts
under the tape.
3. Rotate the cartridges so the taller end
faces towards the printer. Insert the
cartridges and click into place.
4. Close the ink access door.
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Load paper
1. Pull up to reveal the paper tray.
Slide open the guide.
2. Load Letter or A4 paper and adjust
the guide.
3. Open the output tray.
4. Pull open the output tray extender.
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Printer hardware setup information
Follow instructions in the HP software for easy setup. Visit 123.hp.com to install software.
hp.com/support
Help and Support
For printer troubleshooting and videos, visit
the HP support site. Enter your model name
to nd the printer.
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繁體中文
印表機功能
背面
正面
控制台
電源按鈕
按下可開啟/關閉印表機
墨水警示指示燈
指示墨水不足或墨水匣問題
取消按鈕
按一下停止目前的作業
重新開始按鈕/指示燈
亮起時按下即可讓工作繼續
資訊按鈕/指示燈
按下即可列印印表機設定及狀態的
摘要
無線按鈕/指示燈
表示無線連線狀態連線時指示燈會恆
亮藍色燈光當印表機已中斷連線或處
於設定模式時閃爍
彩色影印按鈕
按下以開始彩色影印工作
黑白影印按鈕
按下以開始黑白影印工作
附註:若要增加份數多按幾次所需按
鈕即可
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1進紙匣
2掃描器蓋板
3控制台
4墨水存取擋門
5出紙匣
6出紙匣延伸架
7電源連接
8 USB 連接埠。 請參閱下列附註
請勿使用 USB 進行設定
為鼓勵使用網路連線本印表機使用標
籤覆蓋住 USB 連接埠
為使用本印表機的所有可用功能請使
用 HP 軟體以及網際網路連線來完成設
完成設定之後您就可以視需要使
用 USB 纜線進行列印
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繁體中文
1 關閉印表機的電源
2 將進紙匣放下然後關閉出紙匣延伸架接著將出紙匣推
入關上
3 翻轉印表機找到印表機底部的清潔擋門拉動擋門兩側
的葉片將其開啟
4 清除卡紙
5 將清潔擋門關上直至兩側的卡榫均卡入定位將印表機
擺放回正常位置並開機
卡紙清除
按下 以自動清除卡紙若要手動清除卡紙:
代碼 說明 解決方案
E0 無法使用的墨水匣 檢查 HP 軟體並依照指示將其更換
E1 紙張大小不相符 需要較大尺寸的紙張請放入正確尺寸的紙張或調整列印
設定
E2 感應器/紙張長度不
相符
放入的紙張不符合列印設定請放入正確尺寸的紙張或調整
列印設定
E3 滑動架卡住 取出墨水匣存取區域中的卡紙
E4 卡紙 取出進紙區域或清除區域中的卡紙
E5 掃描器失敗 關閉印表機然後重新開啟
E6 一般印表機錯誤 關閉印表機然後重新開啟
印表機忙碌 請勿關閉電源此程序可能需要一些時間
錯誤代碼和忙碌狀態
印表機底部
顯示圖示
存在問題
檢查 HP 軟體
無線警示
Wi-Fi 已中斷連線
新啟動設定模式
錯誤代碼 (E + 數字)
請參照下表
紙張問題
放入紙張/檢查是否卡紙
Wi-Fi Direct 狀態
估計的墨水存量
無線狀態和訊號強度
份數
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繁體中文
有關 Wi-Fi 及連線的說明與訣竅
若軟體在設定期間無法找到您的印表機請檢查下列情況以解決問題
其他可能的問題 解決方案
電腦或行動裝置距離印表機
太遠
將您的電腦或行動裝置移至靠近印表機的位置您的裝置可能
不在印表機 Wi-Fi 訊號範圍內
電腦已連線至虛擬私人網路
(VPN) 或遠端工作網路
中斷 VPN 連線然後再安裝 HP 軟體當連線至 VPN 時您無法
從 Microsoft Store 安裝應用程式完成印表機設定後再次連
線至 VPN
附註:在中斷 VPN 連線前請考慮您的位置及 Wi-Fi 網路安
全性
電腦上的 Wi-Fi 已關閉 (電腦
已透過乙太網路連線)
如果您的電腦是透過乙太網路連線請於設定印表機時開啟電
腦的 Wi-Fi暫時拔除乙太網路纜線以透過 Wi-Fi 完成設定
行動裝置上的 Bluetooth 和
位置服務已關閉
如果使用行動裝置進行設定請開啟 Bluetooth 和位置服務
舉可協助軟體找到您的網路及印表機
附註:我們不會確認您的位置在設定過程中也不會有任何
位置資訊傳送至 HP
重設 Wi-Fi (設定模式)
在初始設定期間:如果藍色 Wi-Fi 指示燈並未閃爍則印表機可能並未處於 Wi-Fi 設定模式
依照下列步驟操作
在印表機使用期間Wi-Fi 中斷連線:如果藍色 Wi-Fi 指示燈熄滅請將印表機重新連線至網
請關閉再開啟印表機的電源如果印表機並未自動重新連線請遵循下面的步驟操作
重設 Wi-Fi
1. 同時按住 看到電源按鈕快速閃爍
放開按鈕無線指示燈將會閃爍藍色
2. 等待一分鐘關閉並重新開啟 HP 軟體然後
嘗試再次連線
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繁體中文
本文件包含的資訊如有變更恕不另行通知
安裝墨水匣
1. 開啟墨水存取擋門
2. 將兩個墨水匣上的保護膠帶取下
注意: 請勿觸碰膠帶下方的接點
3. 旋轉墨水匣讓較高的一端面向印表
將墨水匣插入並卡入定位
4. 關閉墨水存取擋門
放入紙張
1. 向上拉起即可看到紙匣滑動導板將
其打開
2. 裝入 Letter 或 A4 紙張然後調整
導板
3. 打開出紙匣
4. 拉開出紙匣延伸架
印表機硬體設定資訊
請按照 HP 軟體中的指示輕鬆進行設定請造訪 123.hp.com 來安裝軟體
hp.com/support
說明及支援
如需印表機疑難排解及視訊等內容
造訪 HP 支援網站輸入您的機型名稱以
尋找印表機
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EN ZHTW
Printed in China *588N4-90001*
*588N4-90001*
588N4-90001
© Copyright 2023 HP Development Company, L.P.
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HP 2800e All in One Series ユーザーガイド

タイプ
ユーザーガイド

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