USER MAINTENANCE AND STORAGE:
1. Store unit in a cool, dry location protected from sunlight.
2. Avoid stacking assembled items to avoid bulb breakage or other damage.
3. Make sure all plugs and cords are well-protected from being cut, crushed, or otherwise damaged.
4. Before using or reusing, inspect product carefully.
5. Discard any products that have cut, damaged or frayed wire insulation or cords, cracks in the bulb holders or enclosures, loose connections, or exposed copper wire.
6. For indoor and outdoor use.
7. This seasonal use product is not intended for permanent installation or use.
8. For best performance, install the item on a flat and level surface. Do not install on a rooftop or hillside or on other inclines.
TROUBLESHOOTING:
If lights do not work:
1. Make sure lights are connected to the power adaptor. Make sure connectors are fully inserted into the power adaptor, and are tight.
2. Make sure the power adaptor is plugged into a powered outlet.
3. Make sure the outlet has power (check to see if any switches or timers control the outlet) and not connected to a dimmer switch.
4. If used on a timer controlled outlet, make sure the timer is rated for use with compact fluorescent bulbs (CFL bulbs) or LED bulbs, if not, use on a different circuit/outlet.
CUSTOMER SERVICE:
We have customer service staff at 1-800-353-3116 (US and Canada), 001-855-218-8822 (Mexico) and 08082 341340 (United Kingdom) Monday through Friday 9:00 AM to 5:00
PM CST to answer questions in English, French, and Spanish on the following topics:
Assembly
Missing Parts
Troubleshooting
Or feel free to visit our website at www.seasonalspecialties.com for FAQs, or email at custserv@seasonalspecialties.com.