AYANEO 商品三包凭证
商品名称
商品商标
商品序列号
商品产地
销售单位名称
销售单位地址
销售单位邮政编码
销售发票号码
销售日期
消费者姓名
消费者地址
消费者邮政编码
消费者联系电话
修理单位名称
修理单位地址
修理单位邮政编码
修理单位联系电话
AYANEO严格按照《微型计算机商品修理更换退货责任规定》，为购买
AYANEO 商品的消费者实行三包。若服务条款与三包规定有不符之处，
以三包规定及三包凭证内容为准。对于执行特别三包目录的地区，
AYANEO 承诺遵守当地的相关规定。
一、请妥善保存本三包凭证，本三包凭证和购机发票一起作为保修凭证，在保修
期内享受免费保修。
二、“三包”有效凭证
在“三包”有效期内产品出现故障，消费者需凭购机发票和此三包凭证享受免费
维修服务，所修理产品机身号码同三包凭证上的产品机身号码必须一致。如无购
机发票，则以产品机身号码的生产出厂日期作为消费者产品“三包”有效期的起
始时间。如两者全无的消费者，则不能享受免费维修服务，我司将实行收费维修
服务。
三、根据《部分商品修理更换退货责任规定》，属下列情况之一者，不实行“三包”，
但可实行收费维修：
1. 超出本公司产品保修期范围内的；
2. 无法同时出示购机发票和填写保修凭证，或保修凭证上与维修产品的型号、机
身号码不符或涂改；
3. 非承担三包的修理者进行修理或者拆动、改装等引起的故障和损坏；
4. 未按照产品使用说明的要求使用、维护、保管而造成的故障和损坏；
5. 使用非本公司所制造的产品配件引起的产品故障和损坏；
6. 由于跌落、移动、运输等非产品质量原因引起的故障和损坏；
7. 油烟、灰尘、受潮、直射阳光等恶劣条件下使用产生的故障和损坏；
8. 由于雷击、水灾、火灾、地震、风灾等自然灾害及异常电压、公害、化学物质的侵
蚀而造成的故障和损坏；
9. 使用盗版软件造成损坏的；
10. 使用过程中感染病毒造成损坏的。
四、超过“三包”有效期或“三包”责任范围的，按照 AYANEO 规定的收费标准实
施收费服务。
在线自助服务： www.ayaneo.com.cn
技术支持热线： 400-039-8088
维修记录项目
送修日期 使用配件 交验日期 修理单位
名称
维修人员
签字
故障描述
故障原因
处理结果
产品标签 销售单位印章
说明
干扰医疗设备、心脏起搏器、除颤器或其他医疗设备。请在医疗设备和
AYANEO 之间保持一定的安全距离。 请咨询您的医师和医疗设备制造商以
获得医疗设备信息。如怀疑 AYANEO干扰您的心脏起搏器、除颤器或者其他
医疗设备，请停止使用 AYANEO 。
AYANEO保证所附硬件产品和配件，从原先零售购入的日期起一年内，
AYANEO 对正常磨损不作担保，对事故或滥用造成的损坏也不做担保。若要
获取服务，请访问 AYANEO 商城或者 AYA 授权服务提供商，可用的服务选
项取决于请求的服务所在的国家或地区，并且可能限制为销售的原始国家
和地区。可能需要支付通话费用和国际运费，这取决于您的位置。
当您根据保修服务政策提交有效的索赔时， AYANEO 将为您的 AYANEO 酌
情进行维修，更换或退款。您享有的保修权益是附加在本地消费者法律所提
供的权力以外的。当您根据本保修政策提出索赔时，可能需要提供购买凭证
的详细信息。
支持
有关支持和故障排除信息、驱动软件、及最新的AYASpace下载，请访问
www.ayaneo.com.cn
FCC合规
此设备符合 FCC 规则第十五部分中的规范标准。操作设备须符合以下两个
条件；（1）此设备不会导致有害干扰；（2）此设备可承受任何外来干扰，包括
可能导致非预期操作的干扰。
欧盟合规
AYANEO 特此声明本无线设备符合指令。
2014/53/EU 规范。
Read the manual at hps://www.ayaneo.com/manual before using AYANEO .
You can also read the paper manual that comes with the package.
Boot and shut down
Press the power buon for 2 seconds to sta AYANEO . During the boot
process, the indicator light between the two Type-C at the top is always on.
The fan will work at the maximum speed. Aer the self-check, it will return to
normal speed and the indicator light will go out. Press and hold the power
buon for two seconds in the power-on state, and a pull-down shutdown
menu will pop up at the top of the screen. Press and hold the power buon,
touch and slide down (slide to turn o the computer) to complete the AYANEO
shutdown operation. Or click on the lower le corner of the screen: Window
buon> Power> Shut down to turn o AYANEO. Press and hold the power
buon for 8 seconds in the power-on state to forcibly shut down AYANEO. It is
not recommended to force this operation in normal use scenarios.
Sleep and Wake
Press the power buon in the power-on state to quickly enter the sleep state,
or click the window buon in the lower le corner of the screen>Power>Sleep
to put AYANEO into the sleep state. In the sleep state, the indicator light
between the two Type-Cs at the top is in a regular breathing state. The cooling
fan will stop rotating. Click the power buon in sleep state to wake up
AYANEO, Windows Hello has been congured for ngerprint security login. In
the sleep state, touch the power buon with the registered ngerprint nger
for about 2 seconds to wake up directly, or touch the power buon to wake up
the screen and then touch the ngerprint to enter the OS inteace without
entering the PIN and password to log in. Aer successfully recognizing and
waking up, the indicator light between the two Type-Cs on the top goes o,
and the cooling fan rotates normally. It takes 1~3 seconds to wake up under
dierent inteaces to complete the wake-up.
Baery and Charging
Do not try to replace the AYANEO baery by yourself, you may damage the
baery, resulting in overheating, re and personal injury. The lithium-ion
baery of AYANEO should be operated or recycled under the instructions
provided by AYANEO. It must be recycled separately from household waste.
Please dispose of the baery in accordance with local environmental
regulations. The baery can only be replaced by AYANEO or AYANEO
authorized service provider. Replacement with the wrong type of baery may
cause an explosion. When Type-C is plugged into the power supply, avoid
prolonged contact between the skin and the plug, otherwise it may cause
discomfo or injury. Please use the included adapter to charge AYANEO . Do
not use an adapter without safety ceication to charge AYANEO. It may
cause damage to internal components and unpredictable danger.
Cleaning
Please use a lint-free cloth to clean AYANEO . Do not let any opening get damp
or use aerosol sprays, solvents or abrasives.
Medical equipment inteerence
Some components inside AYANEO include magnets and radio emission
electromagnetic elds. These electromagnetic elds may inteere with
medical equipment, pacemakers, debrillators, or other medical equipment.
Please keep a safe distance between the medical equipment and AYANEO .
Please consult your physician and medical device manufacturer for medical
device information. If you suspect that AYANEO inteeres with your
pacemaker, debrillator or other medical equipment, please stop using
AYANEO .
AYANEO guarantees that all hardware products and accessories will be within
one year from the date of the original retail purchase. AYANEO does not
guarantee normal wear and tear, nor does it
guarantee damage caused by accidents or abuse. To obtain services, please
visit AYANEO mall or AYA
authorized service provider. The available service options depend on the
country or region where the requested service is located, and may be
restricted to the original country and region of sale. Depending on your
location, you may have to pay for phone calls and international shipping costs.
When you submit a valid claim according to the warranty service policy,
AYANEO will repair, replace or refund your AYANEO as appropriate. Your
warranty rights are in addition to the powers provided by local consumer laws.
When you make a claim under this warranty policy, you may need to provide
details of the proof of purchase.
Suppo
For suppo and troubleshooting information, driver soware, and the latest
AYA Space downloads, please visit www.ayaneo.com.
FCC compliance
This device complies with the specications in Pa 15 of the FCC Rules. The
operating device must meet the following two conditions; (1) This device will
not cause harmful inteerence; (2) This device can withstand any external
inteerence, including inteerence that may cause unintended operation.
EU compliance
AYANEO hereby declares that this wireless device complies with the directive
2014/53/EU.
使用 AYANEO 前先阅读 hps://www.ayaneo.com.cn/manual 的使用手册。
您也可以阅读包装内自带的纸质使用手册。
开机和关机
按电源按钮 2 秒启动 AYANEO，开机过程中顶部两 Type-C 之间的指示灯处
于常亮状态，风扇会以最大转速工作，自检过后回复正常转速，同时指示灯
熄灭。开机状态下长按电源键两秒屏幕顶部弹出下拉关机菜单按住电源键
不放向下触控滑动（滑动以关闭电脑）完成关闭AYANEO操作,或者点击屏
幕左下角 窗口按钮>电源>关机关闭 AYANEO。开机状态下长按电源键 8 秒
则强制关闭 AYANEO ，正常使用场景不推荐强制此操作。
睡眠和唤醒
开机状态下点按电源按钮则快速进入睡眠状态，或者点击屏幕左下角窗口
按钮>电源>睡眠将 AYAN EO 睡眠状态，睡眠状态下顶部两 Type-C 之间的
指示灯处于有规律呼吸状态，散热风扇将停止转动。睡眠状态下点按电源按
钮将 AYANEO 唤醒，Windows Hello 已配置指纹安全登录的，休眠状态下用
已录入指纹手指轻触电源按钮约 2 秒直接唤醒，或者点按电源按钮唤醒屏
幕后再轻触识别指纹后进入 OS 界面，无需输入 PIN 及密码登录。成功识别
唤醒后顶部两 Type-C 之间的指示灯熄灭，散热风扇正常转动，不同界面下
唤醒需要等待 1~3 秒将亮屏完成唤醒。
电池和充电
请勿尝试自行更换 AYANEO 电池，您可能会损坏电池，从而导致过热，火灾
和人身伤害。 AYANEO 的锂离子电池应由 AYANEO 提供相关服务或进行回
收，它必须和家庭垃圾分开回收处理。请按照当地的环保法规来处理电池。
电池只能由 AYANEO 或者 AYANEO 授权服务提供商进行更换，用错误型号
电池更换会有爆炸危险。当 Type-C 插入电源时，应当避免皮肤与插头长时
间接触，否则可能会引起不适或受伤。请使用附带的适配器对AYAN EO进
行充电，切勿使用无安全认证适配器对AYANEO充电，可能会照成内部元
件损坏和不可预知的危险。
清洁
请使用不起绒的布来清洁 AYANEO， 切勿使任何一个开口处受潮或使用气
雾喷剂、溶剂或研磨剂。
医疗设备干扰
AYANEO内部部分元件包含磁体及无线电发射电磁场，这些电磁场可能会
